Assistant Operations Manager

Assistant Operations Manager – Miami, Florida

Position Objective:

The Assistant Operations Manager is responsible for assisting in the day-to-day operations of the business and managing the flow of incoming and outgoing products while ensuring quality, efficiency and cost-effectiveness.  To ensure success, the Assistant Operations Manager needs to multitask effectively in a fast-paced, dynamic environment and perform the duties in a manner that maximizes profits.  Position responsibilities are not limited to the following list:

Duties and Responsibilities

Inbound

• Coordinate with Logistics Coordinator carriers ETA’s to our warehouse in order to plan when orders need to be prepared and ready.
• Perform (when needed) Quality Control (QC) inspections of inbound containers and local purchases immediately upon their arrival at Freshway’s Warehouse. Lots of all Inbounds will be generated in Famous-Software prior to their arrival. All written inspections along with pictures should be given to the Logistics and Operations Specialist for distribution immediately. 
• Coordinate and perform physical inventory by count and confirm/notify any discrepancies to the Logistics Coordinator and Accounting Department.  Track inventory levels 
• Make sure all lots are properly labeled and stacked properly on pallets before storing them accordingly.
• Based on the condition of any lot upon arrival, if needed, notify the Purchase Department if a Federal Inspection (USDA) is required. This must be done right away or in less than 24 hours of reception of the lot.  

Outbound

• Maintain daily communication with the Logistics Coordinator and Sales department regarding which lots would be chosen for specific order picking, based on lots condition as well as customer's needs, FIFO (First In, First Out) is the normal practice.
• Coordinate and perform, that each outbound order is to be properly stacked, labeled, including a pallet count as well as Freshway's order number.         
• Review timeliness of scheduled deliveries.
• Ensure that all daily warehouse activities are done in a timely manner and efficiently.
• Constantly work to improve processes.
• Answer questions generated by QC Supervisor regarding Quality of Products and Repacking.
• Oversee the correct handling and accuracy of materials and product inventory.
• Make suggestions for productivity improvements.
• Optimize employee workflow. Organize in advance staff schedule to expedite the shipping process to ensure accuracy and timeliness for all orders.                               
• Maintain daily coordination of shipping schedule of orders with Logistics Coordinator as well as sales team.

Warehouse Management

• Report to the Operations Manager and Human Resources any situation that may arise with warehouse personnel.
• Oversee functionality of all warehouse services.
• Ensure all documentation from the different processes in the warehouse is given in a timely manner to the Logistics Coordinator for filing.
• Communicate and collaborate with other team members.
• Maintain optimal warehouse operational standards; implement performance requirements for warehouse staff, drive productivity, quality, and customer-service levels; resolve problems, identify warehouse system improvements.                                  
• Keep storage areas organized and manage floor space for best and safe use, maintain warehouse supplies inventory available, recommend improvements.
• Keep equipment operating optimally by enforcing operating instructions; troubleshooting breakdowns; perform preventive maintenance. Notify Operations Manager if a Mechanic is needed for repairs and oversee Mechanics visit, inspect repairs and make sure the machine is back to optimal operating standards.
• Security of the warehouse and of all products kept is of utmost importance. No third party is allowed to touch or tamper with our product or orders at any time unless authorized by management. Supervisor Secures warehouse by turning alarms on; testing systems, and monitoring security cameras and all activity, including visitors.
• Implement and enforce OSHA regulations in the work environment as well as all preventive maintenance and overall cleanliness of the warehouse.
• Implement and enforce food safety organization procedures by following PRIMUS Regulations and Good Manufacturing Practice (GMP).           

Qualifications / Requirements: 

• Bachelor’s degree in business administration, operations, supply chain, industrial engineering, food processing or related field. 
• 5+ years’ experience in warehouse management, logistics and operations.
• Prior experience in the produce industry a must.  Knowledge of food safety a plus.
• Excellent problem-solving skills and strong leadership and management skills.
• Demonstrate ability to plan, prioritize and organize workflows.
• Commitment to excellence and high standards.
• Excellent interpersonal skills.
• Versatility, flexibility, and willingness to work within constantly changing priorities with enthusiasm.
• Flexible work schedule hours. Also, able to work 2pm to 11pm. 
• Ability to lift up to 40 lbs.
• Ability to work in a cold environment.
• Excellent understanding of warehouse management procedures.
• Proficient knowledge of inventory and inventory controls.
• Able to multitask, prioritize, and manage time efficiently.
• Strong organizational skills with ability to manage conflicting priorities and meet deadlines.
• Excellent verbal and written communication skills.
• Self-directed requiring minimal supervision and hands-on approach.
• Collaboration - high level of initiative and proven team player.
• High proficiency in Microsoft Office.
• Bilingual English/Spanish (required)

This is a direct hire position that pays a 60k base plus a monthly performance bonus.