Administrative/Marketing Assistant

Responsibilities

• Performing multiple tasks simultaneously with demanding time frames in an interrupt-driven work environment.
• Supporting the team in providing responsible and responsive customer service.
• Electronic filing of documents and electronic communications.
• Maintaining a positive relationship with our consumers & clients.
• Contacting new clients and assisting them with insurance information
• Visiting clients in their homes and assisting them in the process of applying for home care.
• Maintaining efficient filing/tracking systems (electronic/paper) in support of the HR team to ensure coordination & compliance of our caregivers & clients
• Working directly with supervisor/s to ensure full state compliance.
• Contact insurance companies and fixing issues with clients information
• Continuously answer office phone calls with exceptional customer service.
• Document all client encounters in web based portal.
• Random home visits within clients home to ensure proper care is being managed.
• Multiple phone calls throughout the day to our clients.

Skills & Qualifications

• MUST be able to drive and use your vehicle for work
• Working understanding of electronic databases with good computer skills including knowledge of Microsoft Office products is a must.
• Strong, accurate typing and formatting skills.
• Ability to communicate effectively, both orally and in writing.
• Strong interpersonal skills.
• Ability to work independently or collaboratively with team members.
• Ability to resolve issues quickly and efficiently.
• Ability to adhere to standardized inter-department processes and agency’s policies in accordance with federal, state & local requirements.
• Ability to represent a positive and professional image.
• Ability to be on time and present for scheduled shift.
• HS diploma or Equivalent
• Candidate must be bilingual, fluent in both English and Spanish.

Job Types: Full-time, Part-time

Expected hours: 40 per week

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday

Ability to Relocate:

• Philadelphia, PA 19134: Relocate before starting work (Required)

Work Location: In person