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Form of workJob Description
We are seeking an outgoing, friendly, upbeat Administrative Assistant / Telemarketer to join our team! You will perform administrative duties in addition to performing outbound phone calls to our existing subscribers to verify and update the information we need to mail them our publication and send them our digital enewspaper. Information that needs to be verified includes their full name, business name, job title, mailing address, email address and phone number.
Other related clerical/administrative job responsibilities are also a part of the daily workflow of this position.
Responsibilities:
- Maintain a database of 12,000 magazine subscribers by ensuring we have the correct information to mail them our magazine and send them our daily enewspaper.
- Spend an estimated 7 hours each day calling and emailing our subscriber customers to verify information. These are not sales phone calls.
- Research subscriber business relocations (when a company moves to a new location) with the United States Postal Service and update our database with new address information.
- Research subscribers' current job status and replace subscribers who no longer work at a company with new employees information who are now in the previous subscriber's role.
- Contact advertising customers to inform them of when their advertising materials are due, so we can place those advertisements inside our magazines, enewspapers and website.
- Draft correspondences and other formal documents as needed
- Plan and schedule appointments and events as well as travel to trade shows to man our booth exhibit.
- Answer inbound telephone calls
- Develop and implement organized filing systems
- Perform all other office tasks as needed.
Qualifications:
- Previous experience in office administration or other related fields
- Ability to prioritize and multitask
- Excellent written and verbal communication skills
- Strong attention to detail
- Strong organizational skills
- Proficient with Microsoft Office with advanced skills with Excel.
RV News is the oldest business magazine in the RV industry and is owned by DRN Media. The company's mission is to unearth stories about business heroes, and hardworking men and women in the RV industry, and tell our readers about their journeys. We strive to facilitate business relationships and commerce in the RV industry by shining a light on various industry players and introducing them to one another.
As a company, we work hard, but we also routinely celebrate our successes. In 2022 and 2023, RV News was named as the best Full Issue Business Magazine in the United States by Folio Magazine. Two Pulitzer Prize winners have worked at our organization in the last 9 years.
Louisville, Colorado, is close to the Rockies, hiking and skiing. Walking trails are situated near the office as well as picnic tables with a clear view of the mountains for lunch breaks.
DRN Media is a financially strong, growing monthly, niche media company that values ethical, unbiased journalistic practices and financially rewards employees who significantly contribute to the company's long-term success.
As a company, we work hard, but we also routinely celebrate our successes. In 2022 and 2023, RV News was named as the best Full Issue Business Magazine in the United States by Folio Magazine. Two Pulitzer Prize winners have worked at our organization in the last 9 years.
Louisville, Colorado, is close to the Rockies, hiking and skiing. Walking trails are situated near the office as well as picnic tables with a clear view of the mountains for lunch breaks.
DRN Media is a financially strong, growing monthly, niche media company that values ethical, unbiased journalistic practices and financially rewards employees who significantly contribute to the company's long-term success.
