Support Staff/Administrative Assistant/ Receptionist
Date Posted:
11/24/2023
Location:
CCA EriePosition Description
Receptionist / Administrative Assistant
Receptionist/Administrative Assistant - Erie - Commonwealth Charter Academy
Are you passionate about education, a self-starter and dedicated to providing exceptional support? Join our team at Commonwealth Charter Academy! We are a PA Public Cyber Charter School searching for a Receptionist/Administrative Assistant who is a motivated, energetic, customer service-oriented individual. Join us in shaping the future of education as we harness the power of technology and human potential to create exceptional learning experiences.
Position
Working full-time from and reporting daily to our Family Service Center located in Erie, Pennsylvania, the Receptionist/Administrative Assistant is responsible for all front desk and related administrative tasks of the center such as serving as the first point of contact for center visitors, serving as the administrative resource for the staff within the assigned center, answering incoming phone calls, responding to general voicemails and emails, and working closely with the Site Lead on special projects and facilitating any center specific needs.
About Commonwealth Charter Academy
CCA, recently named as a 2023 Best Places to Work in Pennsylvania, is a beacon of educational excellence, fostering the growth and development of our learners. We are a family service organization with a deep expertise in education, providing a quality and flexible personalized learning experience utilizing the latest developments and best practices in education so learners can structure a curriculum that sparks a passion for knowledge and growth.
Why You Should Join Us!
Impactful Work! As a Receptionist/Administrative Assistant, you will play a vital role as being the face of the Erie Family Service Center of initially greeting our staff and families as well as providing support and assistance with various tasks within your designated Family Service Center and throughout CCA.
Collaborative Environment! Join a passionate and diverse team of professionals who are dedicated to our mission of excellence in education.
Growth Opportunities! We are invested in your professional development and offer opportunities for advancement within the organization.
Competitive Compensation! Enjoy a competitive salary and benefits package that includes health insurance, retirement plans, and more.
Key Responsibilities
Serve as an excellent first impression and greet all staff, students, families, prospective families, vendors and visitors of their assigned Family Service Center by demonstrating the highest level of customer service and responsiveness at all times. You will handle all incoming calls and transfer to appropriate staff. Schedule and coordinate: appointments, room usage, CCA vehicle. Receive, distribute, and prepare mail/UPS/FED-EX. Order office supplies and maintain supply storage areas as needed and/or requested. Process expense reports for CCA vehicle(s)
The Receptionist/Administrative Assistant role will also assist with specific tasks or special projects within various departments throughout CCA that could include: HR, IT, Outreach, Business Office, Enrollment, Truancy, and other areas in which additional support is needed. Additionally, providing administrative support for both center and school-wide events.
Additional duties as assigned.
Qualifications
A high school degree or the equivalent is required. Some experience as an Administrative Assistant is preferred. The successful candidate will have strong interpersonal skills with an emphasis on customer service, as well as exceptional organizational skills and attention to detail. You will also need to be able to work in a fast-paced environment and have the ability to work both with and without direct supervision; and have the ability to maintain confidentiality and handle sensitive information with discretion.
Additional Eligibility Qualifications
- Valid PA Driver's License
- Appropriate Automobile Insurance Coverage
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Commonwealth Charter Academy is an equal opportunity employment educational and service organization.