Under close supervision, provides mid-level administrative support to one or more clinical providers. Duties may include receiving patients, scheduling all aspects of patient care, maintaining busy calendars, scheduling internal meetings and preparing materials for meetings; other duties as assigned
Candidate must embody departmental Core Values:
- Patient's First
- Always do the right thing
- Leave it better than you found it
- Drive at Mastery
*** TRAVEL: UMMS Downtown training for 1-2 months, main position located at BWMC - Glen Burnie, with UMMS quarterly visits
EDUCATION and/or EXPERIENCE
- High school diploma or general education degree (GED) required
- Two to three years related office experience
- Accurate typing and data entry skills
- Excellent organization skills
- Basic knowledge of software used by department
- Knowledge of general customer service practices
- Ability to deal effectively and diplomatically with team members and public
- Ability to work in a team environment
- Must be self-motivated and self-starter
Essential Functions
- Performs a variety of administrative functions to include filing, equipment maintenance, copying and faxing. Provide general office support to staff and all internal customers. Demonstrates an ability to handle a number of activities effectively.
- Receives and distributes/routes incoming and outgoing mail. Provides support for mailings, coordinating bulk mailing processes as necessary. Accurately routes correspondence to the intended audience.
- Receives and/or directs office visitors; manage office telephones and responds to direct requests for information as appropriate to insure successful operations of office.
- Utilizes Microsoft Office suite and other technologies to effectively and efficiently perform duties and improve productivity.
- Accurately and effectively schedules travel arrangements for staff as directed
Skills
Required- Interpersonal Skills
Behaviors
Required- Dedicated: Devoted to a task or purpose with loyalty or integrity
- Team Player: Works well as a member of a group
- Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
- Enthusiastic: Shows intense and eager enjoyment and interest