Administrative Assistant- Client Navigation

Be PROUD of what you do:

You'll join a mission-driven team and agency dedicated to supporting our clients. We have been entrusted with a 114-year legacy of doing good and we have set forth a bold goal of ending poverty in our community. Our services are uniquely positioned to address a myriad of key factors that keep families from reaching their bigger, brighter future. We have identified five different areas, or pathways, in which our programs create impact: financial resiliency, education credentials, emotional resiliency, resource stability, and employment. And we're growing our team to make it all happen! Though we are guided by our Catholic Faith, you do not have to be Catholic to join our team or receive services.

Core Responsibilities

• Director Support
• General Office Duties
• Department Support
• Department Event Planning
• Scheduling

What will you be doing in your role?

• You will provide quality support to the Director and department.
• You will maintain the priorities of the Director of Client Navigation.
• You will schedule meetings that reflect the Director’s priorities, communicate to Senior Leadership and other Directors on behalf of the program.
• You will be the ‘gatekeeper’ to the Director’s time including communicating with outside stakeholders, managing the Directors email communication, and prioritizing deadlines.
• You will provide additional Director support which will include some department approvals, timesheets, P-card reconciliation, periodic research, and other tasks as assigned.
• You will facilitate office functions by keeping files organized, submit transactions reports, and prepare for regular meetings.
• You will be a part of all management team meetings (L10s & QPs), taking notes, creating “to-dos”, and follow ups.
• You will plan for all department wide meetings and functions.
• You will communicate clearly and effectively with the Director and program team.
• You will complete tasks with a high degree of attention to detail and sense of urgency.
• You will develop processes in order to stay on time with your responsibilities.
• You will continually be two steps ahead on the Director’s schedules to look out for conflicts.
• You will be helpful and reliable when large events and/or projects need your help.
• You will maintain a professional behavior at all times and recognize you reflect the Director and program, especially when greeting guests, committee members, and communicating on behalf of the Director.
• You will be trusted to keep sensitive information confidential and be a reliable communicator for sensitive information.

Are you the next Administrative Assistant for Client Navigation?

• High School Diploma or equivalent with 2 or more years of experience in an administrative or clerical role. Bachelors degree preferred.
• Proficiency in Microsoft Office and can easily learn database systems.
• Must have excellent written and oral communication skills in English.
• Highly preferred refugee experience and EOS process.

Here's the Good Stuff...

• Full-Time position with a starting hourly range of $17-$19. Pay is determined by relevant experience, work history, education and internal equities.
• Medical/Dental/Life insurance
• 16 paid Holidays (including being closed Christmas Eve through New Year’s Day)
• In addition, we also offer Vacation and Sick time.
• 403(b) with employer match- up to 6%
• Paid parental/critical illness leave
• Employee Assistance Program
• Mentorship Program
• Wellness Program
• Financial Coaching