Administrative Assistant - Behavioral Health Clinic

Established in 1926, Family Service League is a social services agency who provides comprehensive services to individuals, children, and families to improve the quality of their lives at home, in the workplace, and in the community. With more than 60 social service and mental health programs in over 20 locations, Family Service League is committed to serving Long Island’s most vulnerable citizens.

SUMMARY

Family Service League is seeking a part-time Administrative Assistant to be responsible for maintaining the front desk of a BEHAVIORAL HEALTH CLINIC. The Administrative Assistant will be responsible for interacting with clients via phone or in-person to help navigate clinic services, including appointment scheduling and completion of related paperwork.

RESPONSIBILITIES

• The Administrative Assistant will perform general clerical functions, including answering phones, scheduling, loading, and confirming appointments, scanning, filing and reporting to assist the multidisciplinary team with efficiently operating the office.
• Greet and interact with clients, visitors, and referral sources.
• Perform electronic data entry and record keeping.
• The Administrative Assistant will support the supervisory staff with the required statistical data collection and reporting.
• Assist with operation of technology, including phones, computers, copiers/scanners, and fax machines.
• Assist with completion of insurance paperwork, including prior authorizations for treatment.
• The Administrative Assistant will help maintain a positive and productive work environment.
• Assist with coverage at other locations as needed.
• Work with the Facility Manager and the Office Manager to set priorities, develop a work schedule, monitor progress towards goals, and track details, data, information, and activities.
• All other duties as assigned.

QUALIFICATIONS

High School Diploma or equivalent required.

Minimum of 2 years of related experience in an office setting required.

Ability to multi-task and work as part of a team in a busy clinic environment required.

Excellent interpersonal, verbal, and written communication skills required.

Proficient computer skills, including Microsoft Office required.

Bilingual in Spanish preferred.

Must be able to work a flexible schedule for office coverage.

Afternoon and evening hours required.

Saturday availability required as needed.

“Family Service League is committed to the belief that all individuals deserve uncompromising respect. Through our recruitment efforts, we continually strive to attain and maintain a diverse workforce that meets the needs of our clients and the communities we serve. Family Service League strongly encourages candidates from all backgrounds and experiences to apply for any positions for which they feel potentially qualified.”