Job Description
Administrative Assistant Auto Body Shop
Bell FordPhoenix, AZ, USA
Compensation
$17 to $19 Hourly
Benefits Offered
401K, Dental, Life, Medical, Vision
Employment Type
Full-Time
Why Work Here?
?Family owned, great culture?
Qualifications
High School Diploma
Previous experience interacting with customers
Computer Skills that include ability to navigate multiple computer programs at the same time
Demonstrated ability to multitask
Comfortable interacting with multiple groups of people including customers, team members and company leaders
Responsibilities
If you enjoy interacting with people, welcoming customers and overseeing daily shop tasks, this is a great role for you to consider.
Our Customer Service Representative is the person that regularly interacts with our customers through scheduling estimates and/ or repairs.
This person is crucial for keeping the shop's schedule and office organized and running smoothly.
WOW every customer through all phases of the repair process.
Ensure insurance partners and customers are supported in a timely and professional manner.
Build relationships with customers by effectively responding to calls, text messages, and walk-in business.
Coordinate communications between customers and our team.
Communicate and coordinate estimate appointments, repair appointments, rental cars, deductible payments, etc.
Facilitate all administrative aspects of the repair process.
Manage payment process which could including credit, check and cash handling.
Other duties as assigned.
Our Culture
To exude the highest level of Professionalism, Politeness and Performance
For our full-time employees, we offer a full benefits package including medical, dental, short term disability, long term disability, and voluntary life insurance. The Berge Group also provides employer paid Basic Life Insurance and 401(K) with a company-match.
Achieving excellence with every S.T.E.P!
Sincerity. Trust. Empathy. Performance