Front Desk Assistant/Administrative Assistant

What we do

At the Husband & Wife Law Team we provide a unique combination of awesome legal results and amazing client service. We thoughtfully guide people through adversity to their best possible outcome working with thousands of clients over the past 25 years. We are growing fast and are looking for passionate people to serve our community!

Our Values

Passion

We passionately Pursue our client’s best outcome.

Service

We deliver an exceptional experience to our clients and potential new clients.

Team

We support and Cheer for one another personally and professionally.

Relationships

We develop personal relationships with our clients and potential new clients with empathy as our foundation.

Culture

We embrace a positive culture.

Help

We help our team members.

Own It

We take ownership of our position.

Quality

We produce quality work.

Change

We welcome the changes that arise from our continually improving systems.

Respect

We interact with others in a way that shows respect, integrity and makes our team proud.

Why Join Our Team

We Make a Difference

• We take pride in our work to produce the best quality experience and results for our new clients and potential new clients.
• Whether it’s a night out bowling, a family carnival or a surprise comedian showing up during your lunch hour, we know how to have fun!

We Give Back

• We are not just another personal injury law firm. As a team, we not only deliver an exceptional experience to our clients, but we help to change lives. We are involved in our community in many different ways including our Heart Campaigns, Guardian Angel and Teacher Appreciation programs to team driven community outreach and volunteerism, we care for and support our communities!

Who You Are

You love details, multi-tasking and people (of course!). You enjoy providing top notch client service and care both in person and over the phone. As teammate you are detail oriented and enjoy following processes to support the teams around you. The ideal person for this role will be someone who wears multiple hats with ease and ensures the smooth running of many behind the scenes operations while ensuring any clients and potential new clients are welcomed and cared for like family.

So What Will You Be Doing?

Day to day you will be assisting with the maintenance of the main reception area and conferences rooms, including assisting with scheduling. You will ensure breakrooms and client facing areas are well stocked and clean, completing inventory and order placement for supplies. When the mail and packages arrive every day you will process all mail ensuring mail is added to the correct case files and shared with the right legal staff. Every month you will send out birthday cards to all potential, current and previous clients.

Things You’ve Done in the Past

You’ll have worked as an admin assistant in fast paced setting. Client service will have been present in many if not all previously held roles and you’ve enjoyed interacting with both clients and team members to ensure exceptional experiences.

You will have obtained experience in the below tasks, which are a great addition to the above experience but not necessary:

• Electronic fax maintenance
• Case Management System experience, including uploading documents and notating.
• Working detailed processes with high quality results
• Ability to do repetitive tasks without little to no error
• Communication both written and verbal
• Manage multiple calendars successfully
• Manage incoming and outgoing mail

Another Way of Describing What You Can Do

This position is expected to be an ambassador of communication for our office and must be extremely detailed-oriented, organized, and able to multi-task. We expect that our guests will be greeted with a warm smile and feel comfortable when entering our office. This person must be comfortable telling our guests to help themselves to any SNACKS or ICE CREAM!

• Deliver an exceptional experience to every person who walks in the front door so that they know how much we genuinely care about the people we help.
• Working daily on administrative tasks while providing support and coordination for the team.
• Be extremely detailed oriented, produce quality work, and must be organized.
• Ability to multi-task and respond to all client, attorney, paralegal, and team needs.
• Must work well in a team environment with a positive, service-minded attitude.

What You Need to Do Now!

If you feel even more excited about this opportunity after reading ALL of that, and believe you have what it takes, we want to learn more about you!

You will need to submit:

• Your resume and cover letter
• Answer ALL application questions
• Complete assessments at time of application