Administrative Assistant

COMPANY BACKGROUND:

Since our founding in 1952, Lerner Enterprises has emerged as one of the largest and most respected private real estate developers in the Greater Washington, D.C. Metropolitan Area. Our services encompass all phases of real estate development, including planning, development, construction, leasing and asset and property management. The breadth of our diverse real estate portfolio includes residential, office, retail and hotel properties.

Over the last six decades, Lerner has developed a number of award-winning projects, such as Washington Square in the District of Columbia, The Corporate Office Centre at Tysons II, Dulles Town Center and The Falls at Flint Hill in Northern Virginia. The residential portfolio currently comprises 16 properties in Virginia and Maryland that total over 5,300 units.

Today, Lerner continues to embrace new technology and innovative thinking to create dynamic places to live, work and play.

We are actively seeking a new team member with a vibrant, enthusiastic, creative, well organized, has excellent written and communication skills, with the ability to multitask, while keeping a positive mindset in a high paced office environment.

PRIMARY RESPONSIBILITIES:

• Assists in the development and execution of training strategies and programs that support achievement of the portfolio’s business development and financial performance goals by implementing goals and action plans.
• Coordinates, executes, and facilitates training for new hires and current employees; training includes but is not limited to onboarding, sales and marketing, fair housing, property management software, learning management systems, lead management systems, and company policies and procedures.
• Oversees and manages the development of creative communication pieces, promotional materials, presentations, websites, reports and training materials for an assigned portfolio of properties.
• Use various training methods including classroom, on-the-job and computer-based training to deliver training to new and existing employees.
• Provides software support and training to onsite teams.
• Assists with the implementation of new policies, procedures, strategies, initiatives, and techniques.
• Ensures internet listings, websites, and print collateral are accurate and meet the Company’s branding and style guide.
• Attends and participates in presentations to executive leadership, property management leaders, and staff on a monthly and quarterly basis.
• Assist with Due Diligence and property transitions as assigned.
• Research new training techniques, learning management systems, learning tools, employee services, speakers, and career development opportunities for the marketing department and the operations team.
• This position will focus on the details but always has the long term goals for the department in mind.
• Provide administrative support to include but not limited to preparing contracts, interoffice communication, processing payables, maintain communication with vendors, create flyers, forms and other miscellaneous materials as needed while maintaining brand standards, coordinating meetings and training sessions, etc.
• Assist with the on-boarding of new team members.
• Deliver on other duties or responsibilities as assigned.

DESIRED SKILLS AND EXPERIENCE:

• Excellent attendance skills are required of this position.
• Must be goal oriented.
• Excellent customer service skills.
• Strong time management, attention to detail, and organizational skills.
• Ability to learn and comply with industry legal requirements.
• Ability to work in a fast-paced, multi-entity environment.
• Ability to multi-task and follow through.
• Ability to work under pressure.
• Ability to communicate effectively.
• Ability to respond to others’ needs in a timely and courteous manner.
• Exceptional conceptual and creative thinking skills.
• Will require in-person work.

REQUIRED EDUCATION AND EXPERIENCE:

• Associate or bachelor’s degree preferred, with a concentration in education, or communications preferred.
• Three plus years of experience in multi-family residential marketing experience preferred.
• Demonstrated proficiency in Word, Excel, Entrata, and learning management systems required.
• Two plus years of training or education experience is preferred.

WORK ENVIRONMENT:

This job operates in a professional office environment with occasional work in an outdoor environment. This role routinely uses standard office equipment such as computers, phones, copiers, filing cabinets and fax machines. There is exposure to all types of weather conditions when visiting properties.

PHYSICAL DEMANDS:

This is largely a sedentary role; however, some walking, stooping, bending, and crouching in the process of daily job responsibilities.

OTHER DUTIES:

Please note this job description is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required of the employee for the successful performance of this job. Duties, responsibilities and activities may change at any time with or without notice.

BENEFITS:

• Health, Dental, Life/AD&D, and Supplemental Insurance
• Short and Long Term Disability Insurance
• 401K with company match
• Flexible Spending Accounts
• Vacation Leave
• Sick Leave
• Personal Days

Lerner Enterprises is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without discrimination on the basis of race, color, religion, sex, national origin, age, veteran status, disability, sexual orientation, genetic information or any other protected class, in accordance with applicable law.