Administrative Assistant

Position Overview:

We are seeking a dedicated and organized Operations Assistant to join our team. The ideal candidate will be responsible for a variety of administrative tasks and operational support duties to ensure smooth and efficient business operations.

Key Responsibilities:

• Schedule customer appointments and maintain an organized calendar for service calls and appointments.
• Collect, organize, and report on data related to customer appointments, orders, inventory, and fleet maintenance.
• Coordinate ordering processes and follow up with suppliers to ensure timely delivery of products and services.
• Maintain regular contact with customers to address inquiries, resolve issues, and provide updates on order status.
• Manage warehouse inventory and vehicle inventory to ensure adequate stock availability.
• Oversee fleet maintenance schedules, including vehicle inspections, repairs, and maintenance records.
• Compile commissions for review by the management team and assist in the processing of payroll.
• Assist in the cleanup and organization of the shop and warehouse facilities to maintain a safe and efficient work environment.
• Facilitate customer reviews, follow-up communications, and engagement activities to enhance customer satisfaction and loyalty.

Qualifications:

• Previous experience in an administrative or operations support role, preferably in a service-oriented industry.
• Strong organizational skills with the ability to multitask and prioritize tasks effectively.
• Excellent communication and interpersonal skills with a customer-focused approach.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and experience with data entry and reporting.
• Detail-oriented with a proactive mindset and a willingness to take initiative.
• Ability to work independently as well as part of a team in a fast-paced environment.
• Valid driver's license with a clean driving record.

Job Type: Full-time

Pay: $40,000.00 - $60,000.00 per year

Benefits:

• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• Operations: 2 years (Required)

License/Certification:

• Driver's License (Required)

Ability to Commute:

• Fayetteville, GA 30214 (Required)

Ability to Relocate:

• Fayetteville, GA 30214: Relocate before starting work (Required)

Work Location: In person