Administrative Assistant

The Montana Department of Public Health and Human Services (DPHHS) has a career opportunity within Montana State Hospital.

The Montana State Hospital (MSH) in Warm Springs provides inpatient psychiatric treatment for adults with serious mental illness. MSH is the only public psychiatric hospital in Montana that serves people admitted from communities across the state.

This position provides administrative support to the Medical Director and Medical Services at Montana State Hospital. This position provides scheduling and logistical oversight for patient hearings and provider meetings.  

Why Join DPHHS

Our mission at DPHHS is to serve Montanans in their communities to improve and protect the health, safety, and well-being, and to empower independence. By joining our department, you will have the opportunity to perform meaningful work in public service to our state and its residents.

The State of Montana's comprehensive benefits package includes healthcare coverage, retirement plans, paid vacation, sick leave, and holidays, work/life balance, and eligibility to participate in the Public Service Loan Forgiveness (PSLF) program. In addition, DPHHS is the largest state agency with a wide range of advancement opportunities whether you are joining the workforce or have several years of experience.

Qualifications for this Career Opportunity

• Must have a thorough knowledge of office practices and procedures.
• Must have thorough knowledge of recordkeeping, filing, letter writing, taking meeting minutes, and professional communication procedures.
• Must be able to work independently to organize workload to maximize efficiency and meet multiple priorities.
• Must be able to work well with healthcare professionals, psychiatric patients, and their families. 
• Must be able to communicate clearly and be able to maintain confidentiality when dealing with sensitive material.
• Must be proficient in the use of standard office equipment (facsimile, copy machine, etc.), including a personal computer and common software including Windows, Word, Excel, Outlook and Access.
• Must have exemplary customer service skills.
• Must have good interpersonal skills and be able to respond to stressful situations in a manner that helps the other individual de-escalate.
• Ability to maintain confidentiality.
• Ability to establish and maintain effective relationships with staff, management, professional medical staff, and patients.

• Meet minimum qualifications:
• High School Diploma or equivalent.
• Three years of experience performing a variety of office support or clerical support.
• Ability to type 45 wpm (net) with a minimum of 80% accuracy.*
• Pass skills-based Microsoft Excel test with a minimum score of 80%.*
• Experience in advanced Microsoft Word and Excel functions or other data management software preferred.
• Other combinations of education and experience may be substituted on a case-by-case basis.

 *Skills-based Test Instructions:

        Visit eskill.com

        Click on Assessment Taker Login

        Enter applicable test code (below) in the field

o   For the Typing test use code: 9e0cbcf4c43cd6d9

o   For the Excel test use code: f5174641e8506b48

How to Apply

To be considered for a DPHHS position, submit the following required documents with your application on the State of Montana Careers website. When submitting the required documents, you must check the "relevant document" box to ensure your attachments are uploaded correctly to your application for this position.

• Resume
• References
• Skills Assessment Results

Successful applicants will be subject to background checks relevant to the position and must pass reference checks before an offer will be extended. DPHHS is an equal opportunity employer. Women, minorities, and people with disabilities are encouraged to apply. For a copy of the full job description or if you need a reasonable accommodation in the application or hiring process, contact DPHHS Human Resources listed below.

Montana State Hospital LinkedIn

Montana State Hospital Website

Additional Information

This position may be eligible for a statutory $1.50 an hour base pay increase effective July 1, 2024. 

This position is open until filled with frequent screening of applicants.