Administrative Assistant

• Pay- $21.00 per hour
• 35 Hours/ week (9:00 AM - 4:00 PM, M-F)
• In-Office Position, this is NOT a remote position.
• Paid Company Training and Licensing.
• $1000.00 Sign-on bonus (after 6 months employment).
• Paid vacation time (2 weeks; after 6 months employment).
• Advancement opportunities available internally.

About Medicare Joe, LLC

Medicare Joe, LLC is a fast growing insurance agency that educates and assists seniors with their Medicare choices. We are licensed in 46 states and guide seniors to the health plan that is suitable to their specific needs.

We’re looking for a reliable Administrative Assistant that is a detail-oriented, persistent, motivated individual. They will undertake administrative tasks, ensuring the rest of the staff has adequate support to work efficiently. The tasks of the Administrative Assistant will include engaging with current clients over the phone and assisting the sales team with day-to-day support. The ideal candidate will be competent in prioritizing and working with little supervision. They will be self-motivated and trustworthy. The Administrative Assistant will help with all customer service related issues to ensure current clients are satisfied with the service we provide.

Responsibilities

• Receptionist duties and administrative tasks;
• Answer and transfer phone calls;
• Communicate with current clients via text, email and phone call.
• Actively engage and call out to existing clients;
• Maintain office supplies inventory, and assist in placing orders;
• Process and distribute incoming mail and packages; collect and drop off outgoing mail;
• Document distribution, filing, and scanning;
• Leadership support:
• Assist the Sales Team with clerical and bookkeeping work;
• Assist members of the Executive Team with administrative tasks as needed.

Skills

• Proven experience as a customer service rep, office administrator, office assistant/ receptionist or relevant role
• Outstanding communication and interpersonal abilities
• Excellent organizational and leadership skills
• Familiarity with office management procedures and basic accounting principles
• Excellent knowledge of MS Office and office management software
• Knowledge of Google Sheets and Docs
• Qualifications in secretarial studies will be an advantage

Preferred Skills, Knowledge, and Abilities

• Familiarity within the insurance and financial services sector
• Phone Skills- Contacting Existing Clients by phone
• Flexibility; willingness to adapt to a dynamic environment

Job Type: Full-time

Pay: $21.00 per hour

Expected hours: 35 per week

Benefits:

• 401(k)
• Paid time off

Schedule:

• Day shift
• Monday to Friday

Application Question(s):

• Have you help a position that requires you to communicate with clients/ prospects over the phone? (Are you comfortable speaking with clients on the phone)

Experience:

• Customer service: 1 year (Preferred)

Ability to Relocate:

• Lincoln, RI 02865: Relocate before starting work (Required)

Work Location: In person