Administrative Assistant

Examples of Work Performed:

• Provides administrative support to ensure efficient operation of the office.
• Manages and Maintains Medical Records and Requests
• Completes operational requirements by scheduling and assigning administrative projects and expediting work results.
• Exhibits polite and professional communication via phone, e-mail, and mail.
• Assist in Eligibility requests and insurance verifications.
• Provides information by answering questions and requests.
• Contributes to team effort by accomplishing related results as needed.
• Check Incedo and authorization file to ensure Medical Assistance clients have active coverage and authorization
• Quality Assurance Checks for intake documentation.
• Produces Productivity reports bi-weekly for administration
• Sends out Sliding Scale Applications and sends completed applications to administration for review
• Create groups in Vonage and monitor activities
• Sends Medical Measures to all medication management clients scheduled daily
• Sends Behavioral Measures to all therapy clients scheduled the first full week of every month
• Submit Service Requests tickets for Kareo, Vonage and Maximo

Work Hours and Benefits:

• Paid Time Off
• Health and Life Insurance
• Simple IRA Retirement Plan
• Holiday Pay

Minimum Qualifications:

• Reporting Skills
• Administrative Writing Skills
• Google Workspace
• Managing Processes
• Time Management Skills
• Organization
• Analyzing Information
• Professionalism
• Problem Solving
• Verbal and Written Communication

Education and Experience Requirements:

• High school diploma or equivalent education required
• 1-2 years of Administrative Assistant experience
• Knowledge of appropriate software including: Google Workspace, Gmail, Adobe Reader
• Proficiency with or the ability to quickly learn the organization’s EHR and Communications Software

Job Type: Full-time

Pay: $17.00 - $23.00 per hour

Expected hours: 40 per week

Benefits:

• On-the-job training
• Paid time off

Healthcare setting:

• Outpatient
• Private practice
• Telehealth

Medical specialties:

• Psychiatry

Schedule:

• Day shift
• Monday to Friday

Experience:

• Customer service: 1 year (Required)
• Medical terminology: 1 year (Required)
• Computer skills: 1 year (Required)

Work Location: In person