Admin Assistant

Park Senior Villas Goodyear is hiring an Admin Assistant!!

Part-Time position Monday-Friday

Administrative

• Provide clerical and administrative support to the Executive Director and department supervisors.
• Answer incoming calls and direct accordingly.
• Distribute mail to Executive Director and other departments daily.
• Maintain an organized and neat office area, including records.
• Prepare correspondence as necessary and directed by Executive Director.
• Develop knowledge of community policies, procedures and state/federal regulations pertaining to personnel, resident trust, and billing.
• Schedule and assist with interviews for caregivers, assistant caregivers and other open positions.
• Assist with gathering necessary documents for new employees including reference checks, certifications, fingerprint clearance cards, TB test, CPR/first aid, identification, and all other required documents.
• Assist the Executive Director or other departments with additional administrative duties as assigned.

Sales

• Assist Executive Director & other department supervisors with prospective tours and marketing events.
• Create resident folders, maintain appropriate sales materials and enter data in CRM tracking program.

Customer Service

• Possess and maintain knowledge of the community, its benefits, services, residents, families, and employees.
• Provide support with incoming calls, in a warm, pleasant, and professional manner. Take detailed messages when appropriate.
• Greet all visitors, residents, family members, and employees in a warm and helpful manner.
• Provide other assistance with resident services as requested by supervisor.
• Provide assistance, including tours of the community when designated staff is not available.

Qualifications:

• Genuine concern for and ability to work with the elderly.
• Ability to manage and prioritize a large, complex workload within deadlines.
• Possess sufficient communication and language (orally and written) skills to perform job duties and communicate with residents, other staff, family members, etc., as needed.
• Ability to make sound, mature decisions.
• Ability to perform basic accounting and bookkeeping transactions.
• Professional telephone answering skills.
• Intermediate computer skills with knowledge of Microsoft Office software (Word, Outlook, and Excel).
• Intermediate to advanced skills in operating office equipment: facsimile, copier, laminator, etc.
• Must be able to utilize standard precaution knowledge and infection control measures where required.
• Ability to work with superiors and within the parameters of corporate policies and procedures.
• Must be able to safeguard confidential information and abide by all H.I.P.P.A. laws.