Job Description
Job Summary:
Manage a portfolio of accounts by assisting clients with funding requests and servicing matters, while reinforcing Loan/Purchase Agreements, Procedures, and Credit Policies.
Primary Responsibilities:
• Support the Account Executive in providing detail of the collateral performance in efforts to make the best credit decisions possible.
• Identify red flags, assess risk, and recommend solutions to the appropriate individuals (Account Executives)
• Maintain outstanding customer service to clients, prospects, account debtors and all internal stakeholders.
• Responsible for maintaining compliance with all company and regulatory policies and guidelines.
• Process funding requests, purchase batches, borrowing certificates and any other client requests while staying within defined credit limits.
• Maintain a portfolio of accounts with a focus of preventing operational risk rating downgrades.
• Responsible for meeting monthly or quarterly verification and collection requirements.
• Monitor reporting requirements i.e., insurance certificates, payroll reports, bank statements, etc. and ensure documents are received in a timely manner and reviewed/verified accordingly.
• Recognize, analyze and communicate positive or negative trends on a client-by-client basis to identify and mitigate potential risks to the bank.
• Research, reconcile and apply payments out of unapplied cash as needed.
Required Skills/Abilities:
• Strong problem-solving skills
• Excellent organizational skills and attention to detail
• Ability to function well in a fast-paced environment.
• Strong technical and computer skills
Education and Experience:
• 1-2 years’ experience in one or more of: Accounts Payable/Receivable, banking or commercial lending collections programs, credit or financial analysis required.
• 1-2 years of factoring/ABL or commercial credit analysis experience preferred.
• A clear understanding of general accounting principles (debit/credit) as well as a general knowledge of business, finance and economics preferred.
• Knowledge and understanding of reconciling/balancing collections with the ability to interpret all forms of financial data is needed for this role.
• Strong analytical and technology abilities required.
• Bachelor’s degree, or higher, in business administration, finance, accounting or economics preferred.
Supervisory Responsibilities:
n/a
Physical Requirements:
• Prolonged periods of sitting at a desk and/or working on a computer.
This job description is not designed to cover or contain a fully comprehensive listing of activities, duties or responsibilities that are required of the team member. Duties, responsibilities, and activities may change or be assigned at any time with or without notice.
This position will comply with all BSA compliance laws and regulations including the Bank’s BSA policy and procedures.
Additional Information:
Department: Operations • Reports to: Operations Team Lead, OCF • Travel: N/A
Classification: Salary • Employment Type: Full-time • Supervises: None
“Oxford Bank is an equal opportunity employer and is committed to providing equal employment opportunities and an environment free of discrimination and harassment. All employment decisions at Oxford Bank are made without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, veteran or disability status.”