Accounts Receivable Clerk

Job Title: A/R Clerk
Department: Finance
Reports to: Manager
Company: Associated Feed & Supply Co.
Location: West Main
Employment Category: Full Time
FLSA Status: Non-Exempt
Pay Range: $18 - $24
SUMMARY
Responsible for the daily posting of customer payments, updating batches, and running reports for each of our five companies. Also responsible for reconciling all customer accounts. Run ACH payment proposals and prepare ACH and check by fax customer payment requests. Conduct and respond to daily customer and employee information requests, keep track of customer credits, and prepays. Responsible for running all month end reports and closing the AR module for the month. Oversee the preparation and sending out customer statements. Assist the Credit Analyst with the daily credit processing procedures. Assist the collections team with the collection (calling and emailing) of past due balances.
ESSENTIAL FUNCTIONS:
Essential duties and responsibilities may include and are not limited to:

• Operate a PC based computer with the Microsoft 365 suite of products that include Outlook, SharePoint, Microsoft Word, Microsoft Excel, and Microsoft PowerPoint.
• Ability to operate our companies SAP ERP data base software.
• Assist customers and employees by providing information and answering questions over the telephone, e-mail and in person related to customer accounts.
• Apply all customer payments to their open account.
• Reconcile customer payments to their open account balance.
• Process ACH payments.
• Setup, manage, and update customer account information in SAP - these new accounts include Open accounts and Note Receivable Accounts.
• Assist with monthly AR closing for multiple companies including the following - Offsetting accounts, offset prepay, access service charges, access prepay discounts, print, mail / email monthly statements to customers, review special pull outs.
• Responsible for the running of all Accounts Receivable daily, weekly, and monthly reports.
• Assist with intercompany account duties - Post payments and recon accounts as needed.
• Process checks request refunds.
• Invoice NSF checks on customer's account.
• Write off approved Finance charges in SAP.
• Process checks by fax payments.
• Responsible for maintaining customer emails in the SAP T-Code for invoicing and Statements.
• Add/Change/Verify Vendor bank information for AP.
• Perform related duties as assigned.

ADDITIONAL RESPONSIBILITIES

• Back up receptionist on phones, scale house and customer relations.
• Perform various routine clerical duties such as sorting, typing, and filing.
• Back up Credit Analyst Position - Key Duties

o Process Credit Applications
o Reply to Trade References
o Review Reports

• Provide Support and Back up to Collections Representatives as needed. This includes evaluating the company's customer's account status and determining if pending deliveries on the SAP hold screen that are being held up by a past due balance and/or if their account balance exceeds their established credit limit. This support will also include the need to communicate with the sales representatives and customers regarding the status of their customers pending loads and balances.

KNOWLEDGE, ABILITY & SKILLS

• Knowledge of:
  • Principles and practices of customer service
  • Knowledge of spreadsheet applications
  • Principles of Accounts Receivable
  • SAP or some ERP Software experience
• Ability to:
  • Multi-task in a fast-paced environment
  • Type 65 WPM & complete ten key by touch
  • Establish and maintain effective working relationships with those contacted in the course of work.
  • Understand and carry out oral and written instructions.
  • Meet deadlines.

REQUIREMENTS:

• High school diploma; four years of related experience or equivalent combination of education and experience
• Strong computer skills
• Strong interpersonal, oral and written communication skills
• Detail oriented and thorough, analytical abilities
• Ability to work as part of a team.

COMPETENCIES:
Attendance
Attendance is essential in demonstrating dependability. A dependable team member is on time for all scheduled shifts and is present as scheduled. Any team member with two or more active steps of discipline for attendance does not meet expectations of position.
Performance
Demonstrates the skills and abilities to perform his or her job. Any team member with two or more active steps of discipline for any combination of disciplinary actions does not meet expectations of position.
Safety
Good judgement is demonstrated at all times to maintain a safe work environment. Any team member with two or more active steps of discipline for safety related incidents does not meet expectations of position.
Training
Current training is an indication of job preparedness from a safety, job skills, and food safety perspective. An employee that has completed all training expectations throughout the year as it pertains to his or her job requirements demonstrates that he or she meets the expectations of his or her position. A person that has past due trainings does not meet the expectations of his or her position.
PHYSICAL & MENTAL REQUIREMENTS:
The usual and customary methods of performing the job's functions require the following physical demands: occasional standing, walking, bending, kneeling, stooping, crouching, crawling and climbing. Occasional lifting, and or moving up to 40 pounds. Constant use of overall vision and hearing abilities; frequent detail, reading and close up work.
WORKING CONDITIONS:
Work is performed in an office environment in connection to agriculture business. Defined on site work schedule. Some travel may be required.
Our company is an equal opportunity employer committed to non-discriminatory employment practices abiding by the regulations as outlined by the EEOC. This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.