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Form of workJob Description
A. M. Castle & Co. has over 125 years of experience as a leader in the metals service center industry. We provide exceptional benefits including but not limited to medical, dental, vision, 401K match, disability benefits and tuition reimbursement.
PURPOSE:
The Cash Application Clerk is responsible for posting incoming payments accurately and efficiently, reconciling accounts in multiple companies and ERP systems daily.
ESSENTIAL DUTIES & RESPONSIBILITIES (performs other duties as assigned):
- Apply payments from Lockbox, ACH, Credit Cards and wire transactions on a daily basis for multiple companies.
- Process credit card payments.
- Research discrepancies related to unapplied or misapplied cash and provide resolutions.
- Respond to customer requests in a timely manner.
- Contact customers regarding all payment discrepancies.
- Assisting with monthly Accounts Receivable close activities
- Back up support for Billing
- Process all intercompany adjustments monthly for multiple companies and ERPs.
- Work with the collection team to ensure statements are accurate, researching open credits, invoices, and unapplied cash.
- Fill out customer bank vendor forms.
- Assist with Collection efforts.
- Handles other Accounts Receivable special projects as assigned.
- Provide Bi-Weekly report status on unapplied payments.
- Verify all refund requests are due prior to submitting for the Credit Manager to approve.
REQUIRED QUALIFICATIONS:
- High School Diploma or GED
- Analytical, problem-solving skills and ability to communicate effectively with superiors & peers from diverse businesses and regions across the US via phone, email and face-to-face
- Strong customer service orientation -understanding and acting upon differing needs of diverse stakeholders.
- Excellent verbal and written communication skills -must be comfortable calling customers.
- Ability to stay organized and work independently.
- 5+ year's in Accounts Receivable and Cash Application experience in manufacturing
- 2+ year’s experience in B2B collections
- Proficiency with Excel
- Experience in multiple ERP’s, Power Term, D365 and Oracle is helpful.
PHYSICAL REQUIREMENTS & WORKING CONDITIONS:
- General office environment (keyboard, mouse, telephone use)
- Manual dexterity (grasp, hand/wrist movement)
We are an Equal Opportunity Employer
Please view Equal Employment Opportunity Posters provided by OFCCP
