Workflow Wingman: Administrative Assistant/Office Support Specialist

Are you ready to drive your career to new heights in a workplace where your expertise is recognized, your work-life balance is cherished, and your efforts directly contribute to a sustainable world? At Secure Recycling, we are not just offering a job; we are providing an opportunity to be a vital part of our mission to develop people and conserve resources.1. Empowering Work Environment: At Secure Recycling, we foster an environment that empowers our employees to excel. Here, your skills are not just valued; they are essential to our success. Join a workplace that nurtures your talents and encourages your professional growth.
2. Flexible Schedules: Say farewell to the constraints of mandatory overtime, weekends, and on-call hours! We respect your work-life balance and offer a variety of flexible schedules, allowing you to achieve the harmony you desire.
3. Exciting Position – Administrative Assistant/Office Support Specialist
We're on the lookout for an enthusiastic, organized, and detail-oriented individual to become a key player in our small office team. If you thrive in a support role and enjoy contributing to multiple areas of office operations, then our opening might be the perfect fit for you!Customer Service:

• Professional and prompt handling of phone calls and emails, ensuring exceptional interactions with both existing and potential customers.
• Elevate customer satisfaction through management of in-person and online portal customer experience.
• Uphold customer control and quality management systems to ensure service excellence.

Admin:

• Maintain current trackers for company merchandise, supplies, and related items.
• Update signs, tags, and other visuals as needed.
• Date entry tasks with accuracy and efficiency.
• Scan, file, and organize documents.

Logistics:

• Use provided software to generate shipping quotes and labels for customers.
• Use provided software to create bills of lading for company truck.

Human Resources:

• Use guidelines from hiring manager to conduct resume reviews for potential candidates.
• Use guidelines from hiring manager to assist in maintaining HRIS.

Additional Responsibilities as needed:
Various other tasks not listed as needed to support the overall operations of the organization.
This position requires strong organizational skills, attention to detail, and the ability play a role in multiple functional areas.
Requirements:

• High School Diploma or equivalent.
• 1-year minimum experience in customer service or an office support role.
• Strong organizational skills.
• Strong attention to detail.
• Must be 18 years or older.
• Proficient in Microsoft Word and Excel.
• Excellent communication skills.
• Ability to lift 50 lbs or more and maintain agility during the workday.
• Pass pre-employment background and drug screening.
• Must pass pre-employment skills assessment.
  • Typing Assessment
  • Cognitive Ability Assessment

Helpful but Not Required:

• Previous experience in logistics support.
• Previous experience in human resources support.
• Previous experience in Canva.
• Previous experience in Front customer operation platform.

• Competitive Compensation: Earn a competitive salary ranging from $19.00 to $23.00 per hour, based on your experience and expertise.
• Comprehensive Benefits: Your well-being matters to us. Enjoy healthcare, dental, vision, 401K, long-term disability, and life insurance benefits, ensuring your peace of mind.
• Perks & Programs:
  • Cafeteria/Meal Program: Complimentary lunches!
  • Company-paid Memberships: Experience the perks of a Sam's Club/Costco membership on us.
  • Book Club: Earn up to $150 per book and up to $1,000 a year!
  • Ergonomic Workplace: Standing desk and optional under desk treadmill!
• Top-Notch Facility: Work in our cutting-edge recycling systems plant, located in Solon, OH. Your efforts directly contribute to a cleaner, greener world, enhancing our planet’s sustainability.

Our Commitment to You: We are committed to providing reasonable accommodations to qualified applicants with disabilities as per applicable laws. For assistance, contact our Human Resources department at 216-424-3400.

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