Vice President Of Sales - Business Process Outsourcing - The U.s. Office

The FDR group of Companies is a single source provider for all corporate credit and revenue management needs, focused on collection services for accounts. FDR provides collection services to a broad range of major Canadian organizations across the country. Our clients currently include the Ontario Government Collection Management Unit, the largest automotive portfolios, many of Canada’s chartered banks, and an extensive commercial base of clients. Our clients have come to rely on FDR for proven results and assistance in managing their portfolios by controlling delinquency and increasing recoveries.

We are currently experiencing rapid growth and development in Canada as well as expansion into the U.S. and we’re looking for a strategic but hands-on Vice President of Sales experienced in Business Process Outsourcing to join our team of high-performing professionals to lead our sales and marketing efforts and help sustain the continued success in the U.S.

The Vice President of Sales reports to the President and works closely with the Executive Vice President of Corporate Affairs and our Corporate Legal Counsel to analyze, strategize, and grow our financial position. As a member of our senior management team, he or she will be comfortable in a leadership role that demands clear communication and presentation skills.

Objectives of this Role

• Responsible for the building and managing of all sales and business development operations, including market competitiveness analysis, negotiation and client onboarding
• Drive the development of domestic and international sales strategies

Maintain key client relationships and develop and implement strategies for expanding the company’s customer base

• Define new or emerging market requirements and operational costs
• Oversee marketing communications including branding, public relations and advertising
• Develop social media content, conduct market research, and enhance website design and content in support of a positive brand image
• Develop pricing policies and strategies as well as terms and conditions for new clients
• Develop and track metrics and success criteria for all marketing programs and activities
• Lead the development and use of best-practice policies, practices, and tools that ensure effective project management, cross team communications and workflow

Skills and Qualifications

• Undergraduate degree in business, marketing, communication, or equivalent
• Post-graduate degree in marketing or related field would be an asset
• 10+ years’ experience in executive leadership positions
• Proven experience in writing successful RFPs
• Working experience in Salesforce
• Exceptional verbal, written, and visual communication skills
• Strong strategic planning and analysis skills in sales, marketing and competitor analysis
• Collection industry (ARM) experience preferred

Preferred Qualifications

Minimum of five years’ sales experience in similar environment (i.e. Credit / Collections) is preferred

Inclusiveness

Financial Debt Recovery Limited is an equal opportunity employer. We are committed to fostering an inclusive, accessible environment, where all employees feel valued, respected, and supported. If you require an accommodation for the recruitment/interview process (including alternate formats of materials, accessible meeting rooms or other accommodation(s), please let us know and we will work with you to meet your needs.

Job Type: Full-time

Benefits:

• Dental insurance
• Life insurance

Schedule:

• Monday to Friday

Work Location: Remote