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SalaryWho We Are:
SuperCare Health (SCH) is the foremost post-acute, in-home healthcare provider in the Western U.S., dedicated to serving the healthcare needs of our expanding patient population for nearly 50 years. Specializing in respiratory and chronic disease management, we have earned our position as a leader in the industry by delivering innovative solutions that significantly enhance the quality of life for our patients. In addition to our well-established respiratory care division, we are proud to announce the launch of our Diabetes division, further expanding our comprehensive healthcare services. Our unwavering commitment to excellence has established us as a trusted partner for healthcare providers nationwide.
What We're Looking For:
This role will be a key member of the management team and the primary person responsible for billing, collections and overall AR management of the organization. The successful candidate will be able to prospect, coordinate, negotiate and develop relationships between the AR Department, Payers, Physicians, Sales, Customer Service, and operations. The role reports directly to the CFO.
What You'll Do:
- Consistently exhibits behavior and communication skills that demonstrate SuperCare Health's commitment to superior customer service, including quality, care and concern with each and every internal and external customer.
- Demonstrates understanding of key Revenue Cycle areas; including, but not limited to: insurance verification, pre-registration, financial counseling, coding, billing, collections, denials/underpayments, customer service, vendor management, CDM, charge capture, utilization review.
- Direct and oversee the operations of Revenue Cycle Management including, patient billing, collections, facilitating patient inquiries, and coordinating with health plans and medical group offices to ensure optimal collections.
- Establishes and maintains strong working relationships with Revenue Cycle leaders and fosters a strong working relationship with Information Services and outsource partners.
- Directs and oversees department responsible for system maintenance of existing Revenue Cycle applications. Provides executive oversight for system implementations, conversions, and upgrades for Revenue Cycle applications.
- Develops a high-performing team that provides superior project management skills and supports Revenue Cycle department and implement processes to drive improved financial performance at a lower cost-to-collect, which includes the use and management of outsource partners.
- Manage costs by continually seeking data that will identify opportunities and take action to eliminate non-value costs in conjunction with the Executive Leadership Team
- Investigates and resolves complex problems and coordinates efforts to provide innovative strategies and solutions. Develop presentations to communicate progress on work across all areas to senior executives.
- Maintains strong understanding of Revenue Cycle metrics and leads team in building plans to support operational departments to achieve best practice performance through strong analytical capabilities, process improvement identification, and technology enhancements.
- Leads Revenue Cycle strategic plan objectives and operational goal setting and execution through departmental leadership.
- Ensures compliance with relevant regulations, standards and directives from regulatory agencies, governmental bodies and third parties.
- Performs additional duties as assigned.
This role may be a fit if you have..
A Bachelor's degree from a four-year college and/or a professional certification requiring formal education beyond a two-year college.
Master degree in Finance, Business Administration, Healthcare Administration, or related preferred.
Minimum five (5) years Executive level (VP level or above) experience
Minimum ten (10) years of experience in a progressively responsible healthcare Revenue Cycle and/or patient financial services role.
Must have strong experience in Part B (HME/DME) billing
Computer literate.
Proficient in Microsoft Office applications.
Demonstrated effective management abilities.
Excellent verbal and written communication skills.
Ability to work cooperatively with peers and subordinates.
Ability to act professionally under pressure.
Results-oriented.
