At Darwin Homes, we fundamentally believe that the rental experience is broken. Too often, Property Management—serving as the middleman between investors and residents—often means shoddy service, hidden fees, and inefficient processes that shortchange everybody involved. Darwin was built to make residents' and owners' lives easier through an innovative ecosystem of technologies. We have created the best product in the market for residents to discover, tour and lease their future home; and for owners to have complete peace of mind from our modern management and leasing services built around our core values of transparency and professionalism. Darwin Homes is the destination for single-family rental services for property owners and residents.
The Team
The Darwin Homes team is composed of a diverse set of alumni from DoorDash, Square, Facebook, Apple, LinkedIn and other top technology companies. The founders and executive team have over 30+ years of combined experience in scaling disruptive technology and operations-focused businesses.
Darwin Homes was backed by top Silicon Valley venture capital (Khosla, Fifth Wall) and was acquired by Pagaya Technologies, a publicly traded company, in early 2023. Pagaya is an AI/ML data technology company with offices in Tel Aviv, New York and Austin.
The Role
What You'll Do
- Manage a portfolio of SFR homes, including Property Management, leasing, turns, repairs & maintenance, and all other functions related to portfolio operations
- Use data-driven insights to achieve portfolio KPIs and regularly report on portfolio performance to both internal and external audiences
- Manage a cross-functional team of Property Management professionals
- Drive operational excellence by developing best practices, ensuring SOPs are followed, and managing team performance
- Lead regular portfolio performance review meetings and proactively address performance issues with the client
- Provide feedback to internal teams in alignment with strategy and organizational priorities, and drive the change required to achieve those strategies and priorities
Requirements
- 5+ years experience managing a residential real estate portfolio with experience in single family or build to rent.
- 5+ years account/client relationship management experience
- Ability to use data to drive decision making, identify opportunities, and prioritize initiatives
- Prior experience in a start-up, or similarly fast-paced environment, where individuals must be agile, proactive, and able to executive with limited resources
- Must be able to work autonomously and deal with a high degree of ambiguity
- Demonstrated resourcefulness and track record of leading cross-functional initiatives to completion; the ability to lead both strategic and tactical initiatives with the same degree of ownership and drive
- Financial acumen, with a proven ability to manage a P&L and business performance to plan
- 5+ years of leadership experience directing operations teams; managing team performance, identifying personnel needs, and coaching to expectations.
Accommodation: Darwin Homes, Inc & Adoor Property Management Inc is committed to providing reasonable accommodations for qualified individuals with disabilities and ensuring accessibility in the workplace. If you require accommodation due to a disability to perform the essential functions of the job, please inform us at the time of application.