Vice President Of Loan Operations

Company Overview:

Our partner is a dynamic and well-funded startup committed to revolutionizing the lending industry. Our mission is to simplify the complex and time-consuming loan process through the integration of cutting-edge software applications, delivering unparalleled service to ensure a seamless and positive customer experience in a high-volume business landscape.

Role Summary:

The Vice President of Loan Operations/Originations is pivotal in leading our rapidly expanding sales and operations teams. We are in search of a visionary leader who exemplifies excellence and is prepared to tackle the challenges of a fast-paced startup environment. This role demands a proactive approach, offering guidance and setting benchmarks for success, ensuring both business-to-business (B2B) and business-to-consumer (B2C) operations excel in efficiency and customer satisfaction.

Key Responsibilities:

• Provide strategic leadership to the sales team, fostering a culture of excellence in service and customer experience.
• Set and achieve realistic yet ambitious goals/KPIs aligned with the company's strategic objectives.
• Optimize sales team performance, ensuring targets are met through effective management and operational efficiency.
• Proactively identify and address process gaps, streamlining operations to enhance productivity.
• Conduct regular team meetings and one-on-one sessions to mentor and develop team members.
• Lead recruitment efforts, nurturing talent within a multi-state operational scope.
• Implement training programs on best practices for sales, loan origination, and customer engagement.
• Embody and promote a culture of extraordinary customer service, serving as a role model for the team.
• Foster a performance-oriented environment through targeted coaching and skill development.
• Develop and maintain transparent reporting mechanisms for senior management.

Requirements:

• 6-10 years of experience in the loan origination process, with a comprehensive understanding of industry best practices.
• 2-4 years in a leadership role, with a track record of managing high-performing sales teams.
• Demonstrated expertise in strategic planning, pipeline management, and achieving sales targets within a regulated financial environment.
• Exceptional analytical, problem-solving, and decision-making skills.
• Agility in navigating a dynamic work environment, managing time efficiently across various priorities.
• Proven ability to mentor and inspire team members towards achieving personal and professional goals.
• In-depth knowledge of mortgage lending laws and regulations.
• Outstanding communication skills, both written and verbal.
• Experience working with diverse teams and fostering an inclusive workplace.
• High level of initiative, attention to detail, and organizational prowess.
• Enthusiasm for embracing and adapting to evolving technology.

The company is committed to promoting the values of diversity and inclusion throughout the business. Whether it is through recruitment, retention, career progression, or training and development, we are committed to improving opportunities for our people regardless of their background or circumstances.

Job Type: Full-time

Pay: $120,000.00 - $180,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Work Location: Remote