Urgent Care Veterinary Assistant

Community Pet Healthcare is growing!

We are looking for a Full-Time Urgent Care Veterinary Assistant to join our amazing 4-doctor team!

Community Pet Healthcare is a full-service AAHA Accredited and Fear Free veterinary hospital providing Urgent Care Services and Rehabilitation under the Indy Pet CORE. Started in 2013 we are proud to be celebrating our tenth year!

Community Pet Healthcare is a low stress, client experience focused clinic that provides top notch communication, care, and follow up. We use AI technology in diagnostics (Signal Pet) dictation (ScribbleVet) and client focused information (ChatGPT, Canva Magic, OTTO).

Community Pet Healthcare has a full service on-site and online pharmacy, ultrasound, digital x-ray, water treadmill, dental table, surgical suite and more.

Schedule: We are open weekdays from 2pm-10pm and weekends, from 10am-8pm. This position will have a schedule of Friday 2pm-8pm and Saturday and Sunday 8am-8pm..

Compensation: $25-28/hr based on experience

Together with our parent company Mission Veterinary Partners (MVP), Urgent Care by Community Pet Healthcare is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state, or local law. We embrace diversity and are committed to creating an inclusive environment for all employees. 

Job Summary: The Veterinary Assistant aids and supports the medical support team in the operation of an animal facility in accordance with Urgent Care by Community Pet Healthcare hospital policy and procedures. The Veterinary Assistant also provides medical care to patients as allowed in the veterinary practice act.

Travel required: None.

Essential Functions:  

The following duties and responsibilities generally reflect the expectations of this job but are not intended to be all inclusive. The essential functions include the most significant tasks and are the essence of why the role exists; removing an essential duty would fundamentally alter the role.

• Maintain and uphold the Core Values and Mission Statement of Mission Veterinary Partners and Mission Vet Urgent Care.
• Assist in all daily duties for clinic care.
• Participate in any special cleaning duties.
• Provide client care by taking payments, and check-ins.
• Maintain excellent client communication.
• Record all pertinent medical, client and case related information in the patient record accurately with appropriate grammar, terms, and accurate information.
• Review medical records, estimates or discharge instructions with clients.
• Answer the phones in a courteous and informative way.
• Provide patient care under the direction of a DVM. 

Additional Functions:

• Perform clinic upkeep as directed.
• Perform equipment maintenance as directed.
• Performs other related duties as assigned.

Required Knowledge, Skills and Abilities:

• Must be proficient in a variety of skills ranging from but not limited to laboratory, pharmacy, radiology, surgery, dental and nursing skills.
• Ability to demonstrate patience and composure in stressful situations, and ability to handle a fast-paced environment.
• Ability to stay calm and efficient during a medical crisis.
• The employee must have mental processes for reasoning, remembering, mathematics, and language ability (reading, writing, and speaking the English language) to perform the duties proficiently.
• The employee must also be confident around pets.
• Must be comfortable working evenings, weekends and holidays as assigned

Required Education and Experience:

• High School Diploma or equivalent
• At least 1 year of veterinary experience, with ER or high volume experience preferred

Physical Requirements:

• The employee must have the ability to stand, walk, stoop, kneel, crouch, and climb as well as manipulate (lift, carry, move) up to 50 pounds.
• The employee must be able to endure sitting, standing, and walking on hard floor surfaces for extended periods of time.
• The employee must be able to work in noisy work conditions with sounds from animals and equipment that can be moderately high.
• The employee will be routinely exposed to a variety of pets that may bite or scratch, and on occasion, exposed to anesthesia, radiation, biological hazards, and medication/controlled substances.
• The employee must possess sufficient ambulatory skills to perform duties while in hospital environment.
• The employee must have specific vision abilities which include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
• The employee must have good hand-eye coordination, arm-hand-finger dexterity with the ability to grasp and visual acuity to use a keyboard and operate equipment.

Reasonable Accommodations

Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. If you need a reasonable accommodation in order to perform the essential functions of a position, please send an e-mail to benefits@mvetpartners.com and let us know the nature of your request and your contact information.