Urgent Care Receptionist

Grow with Us!

We're on the hunt for ambitious, dedicated leaders to join our fast-expanding Urgent Care team. While this role is primarily for a Receptionist, we're keen on individuals eager to embrace a holistic understanding of our operations, from check-in procedures to lab tasks.

At our facility, internal growth is a priority. We believe in nurturing talent from within, aiming to promote our own to management roles. If you're someone who believes in the rewards of hard work and is eager for upward mobility, we want to hear from you.

Applicants must be able to work 12-hour shifts and alternating weekends.

Summary

To accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records and accounts. Maintain patient flow. Provide positive patient relations. We are looking for leaders who want to grow with our fast growing Urgent Care centers. If that sounds like you, please keep reading.

One year experience in a medical office setting PREFERRED. We have had great experience with college students and students in their transitional year as well. MUST BE ABLE TO WORK AT OUR MADISON AND/OR HUNTSVILLE LOCATIONS.

Essential Duties and Responsibilities

• Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents
• Greet patients, provide patients initial paperwork, and obtain copies of insurance and identification cards.
• Register patients, update patient records, and verify insurance accurately and timely
• Follow company procedures related to workers’ compensation and occupational medicine patients
• Determine, collect and process patient payments and address collection and billing issues
• Discharge patients accurately and timely by collecting balances, providing patient documentation, and following discharge procedures
• Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests
• Balance daily patient charges (cash, check, credit cards) against system reports
• Complete closing procedures by preparing closing documentation and submitting required reports
• Prepare, sign, and drop the deposit in the safe on a nightly basis
• Complete cash control procedures and secure financial assets
• Maintain complete and accurate documentation.
• Maintain office supplies
• Observe safety and security procedures; promote a safe and pleasant work environment
• Report potentially unsafe conditions to management
• Regular attendance to ensure efficient clinic operations
• Other duties and responsibilities as assigned

Qualifications

High School Diploma or GED required. Previous medical clerical experience preferred. Basic computer knowledge, e.g., Microsoft Office. Accuracy and detail orientation. Positive customer service skills. Well-groomed appearance. Clear and articulate phone voice. Tactful interpersonal relationships

Job Type: Full-time

Pay: Up to $16.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Vision insurance

Healthcare setting:

• Urgent care center

Medical specialties:

• Urgent Care

Schedule:

• 12 hour shift
• Rotating weekends
• Weekends as needed

Work Location: In person