Optician/Receptionist

JOB TITLE: Optician/Receptionist

STATUS: Full Time/Part-Time

REPORTS TO: Practice Manager

The Optician will be responsible for light office work including answering phones, scheduling appointments and general communication with patients. The Optician will be expected to do some pretest evaluations on patients. Most of the responsibility of this position is styling.

MAJOR DUTIES & RESPONSIBILITIES:

• Assisting patients in the selection and styling of frames.
• Making product recommendations best suiting patient needs.
• Maintaining accurate records/filing of insurance in compliance with company, federal, and state policies (HIPAA)
• Performs preliminary evaluation of patients prior to exam by the OD, such as dilation, topicals, diagnostic medications, etc.
• Clerical responsibilities include scheduling appointments, documenting patient histories, filing insurance claims, and maintaining inventory. The majority of your day will be acting as an Optical Sales Representative, selling eyewear products and service to patients.
• Perform verbal interview with patient prior to visit with OD to determine medical issues and reasons for their visit for communication to OD prior to appointment.
• Makes recommendations for efficiencies, processes, etc. which will deliver either quality, cost savings, and / or profitability improvements within the store and / or across the organization.
• Performs other duties within the store as requested and as time allows.

KNOWLEDGE & SKILLS:

• High School or GED qualification
• Familiarity with medical terms associated with eye treatment preferred.
• Effective & professional verbal communication skills to discuss prescriptions and treatment plans.
• Strong verbal and written communication skills to effectively collaborate with co-workers and outside vendors to prepare concise and accurate documentation.
• Records and maintains patient records / files in compliance with company, federal, and state policies (HIPAA)
• Demonstrated ability to work successfully in a team environment, functioning for the good of the team over the individual.

Job Type: Full-time

Pay: $13.00 - $17.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off

Schedule:

• 8 hour shift
• Day shift

Supplemental pay types:

• Commission pay

Experience:

• Optical: 1 year (Preferred)

Work Location: In person