Receptionist - Madison Behavior Therapy

WellStone is North Alabama's most comprehensive behavioral healthcare provider serving over 13,000 persons annually throughout Northern Alabama, with offices in Huntsville and Cullman. We are a non-profit community organization that offers a wide range of services for every phase of life, from children to older adults.

This is a great position for a recent graduate interested in a Medical Administrative Business position.  This person is responsible for client and patient relations, office organization, and general assistance of leadership level staff. You will join our "Dreamteam" family in carrying out our values every day through the way we treat each other and our clients. This position is full-time, 1st shift.

EDUCATION:

• High School Diploma Required
• Degree in Business Management Preferred
• Degree in Medical Office Management Preferred

EXPERIENCE:

• Knowledge of administrative principles and practices
• Knowledge of the principles and techniques of effective communication
• Proven ability to effectively manage and interact with a staff of 20 or more.
• Knowledge of Excel spreadsheets, Word, and basic computer skills
• Ability to work with staff and clients from diverse backgrounds.
• Ability to organize and prioritize workflow.
• Bachelor’s Degree is preferred, but not required.
• Spanish Speaking preferred.

Preferred Training & Certifications:

• CPR
• HIPAA
• OSHA

Roles & Responsibilities:

• Relationship management and communication by phone and as first person upon entering clinic.
• Maintains detailed and organized accounts for patients at intake/registration.
• Establishes and maintains Registration Paperwork
• Keeps office organized.
• Completes and maintains all Registration paperwork and documents.
• Communication with Pediatricians and Referring Providers
• Upholds the Vision and Therapy Values of MBT and holds other employees accountable in the absence of the Director and Clinical Supervisor
• Maintains good client relations through emails, phone calls, general interactions.
• Arranges Maintenance, repairs, cleanings, and other small administrative tasks.
• Responsible for Opening and Closing clinic.
• Maintains Intakes & Waitlist under the supervision of the Intake Coordinator
• Keeps office organized and running efficiently.
• Scheduling and Confirming Appointments
• Data Entry
• Providing support to both the Director and Psychologist as needed
• Keeping Office area maintained and presentable.
• Upholding company values to patients and outside public in all communications and interactions
• Must be detail oriented.
• Ability to speak Spanish is Highly Preferred
• This is a Full-time position, and the candidate must be available to work full-time hours.

What WellStone offers:

• Competitive Medical, dental, and vision rates
• State Retirement through RSA plus an optional 457b/401a with a company match
• 9 paid holidays throughout the year
• Ability to continually accrue up to 15 days of PTO a year (unused rolls over)

We care for those impacted by behavioral health disorders who are committed to one another through collaboration, and we are optimistic problem solvers who do what it takes to get the job done. We look forward to having you on the Wellstone team.  

Qualifications

Education

Required

High School or better.

Licenses & Certifications

Preferred

CPR First Aid