Training Specialist

About Us:

Infinite Legacy is a nonprofit organ procurement organization (OPO) serving almost 10 million people in Maryland, Northern Virginia and Washington, DC. We facilitate organ, eye and tissue donation and educate people about the critical importance of registering to be a donor. Come and join a lifesaving team!

General Job Summary:

The Training Specialist is responsible for the development and deployment of onboarding and ongoing education programs that ensure the competence and confidence of team members. The Training Specialist serves as a dedicated liaison to targeted departments, utilizing a service line approach to training and education initiatives, with a special emphasis on clinical process related priorities. Utilizing organizational data and metrics, the Training Specialist is also responsible for assisting in process improvement and standardization initiatives in all aspects of training.

Position may require travel to Infinite Legacy regional offices.

Education and Experience:

• Bachelor’s degree in human resources, education, communication, psychology, or related field from an accredited college or university; or in lieu of a Bachelor's degree, an additional 4 years of relevant work experience is required.
• Minimum of 1 year of previous OPO training experience preferred.

Required Skills/Abilities:

• Skill in creative and adaptive training material planning, design, implementation, maintenance, and evaluation.
• Knowledge of applicable laws, regulations, rules, statutes, and codes related to organ, eye, and tissue donation.
• Knowledge of training techniques, assessment, and research methods; ability to demonstrate high standards of customer service and accountability for program results.
• Strong written and verbal communication, collaborative skills, relationship building, and problem analysis attributes. Demonstrated ability to establish priorities and function independently.
• Maintains confidentiality related to all aspects of interactions with new and tenured employees as it relates to performance.
• Ability to travel to Infinite Legacy regional offices.

Duties/Responsibilities:

• Collaborates with trainers to participate in clinical training assessments and process confirmations across the service area.
• Participates in tracking, analysis and reporting on all data elements associated with the Education Team’s metrics, performing on-going data analysis to target specific areas for improvements using a variety of sources, to include nonconformances. In conjunction with department leaders, participates in on-going data analysis to target specific areas for improvement.
• Works with Education Team, Subject Matter Experts (SMEs) and department leaders to develop interactive courses, including asynchronous and instructor-led programs, e-learnings, multimedia content, compliance training, onboarding, and other supporting materials to ensure an effective learning experience for employees, utilizing evidence-based engagement and knowledge transfer and retention strategies.
• Leads the presentation of select training topics which are administered through a variety of educational venues such as Donation University, New Employee Orientation, continuing education offerings, hospital on-site activities and external partnerships.
• Facilitates key aspects of all simulation activities, to include course development and evaluation, leading sim session facilitation and overseeing debriefing sessions. Supports simulation activities by anticipating, preparing, and providing the appropriate materials and supplies required based on scenario parameters.
• Communicates with training and simulation program attendees regarding processes and objectives; also serves as point of contact and dedicated resource for external partner attendance. Coordinates and interacts with third- parties in conjunction with Simulation Center activities.
• All other duties as assigned.

Benefits and Perks:

• Paid personal and sick time
• Competitive salary
• Medical, dental, and vision
• 401(k)
• Free onsite gym
• Tuition reimbursement
• Life insurance, STD, LTD
• Health and wellness incentives (sponsored fitness activities and classes)
• Fully equipped kitchens
• Casual attire
• Frequent team building and employee engagement

The above is intended to describe the general content and requirements of the job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements.

Job Type: Full-time

Pay: $59,500.00 - $66,900.00 per year

Benefits:

• 401(k) matching
• Employee assistance program
• Employee discount
• Flexible spending account
• Parental leave
• Professional development assistance
• Referral program
• Wellness program

Schedule:

• Day shift
• Monday to Friday

Ability to Relocate:

• Halethorpe, MD 21227: Relocate before starting work (Required)

Work Location: Hybrid remote in Halethorpe, MD 21227