Address
Form of work*This is a 12-month Limited Term position, which may be extended up to 24 months or may become Permanent.
Telework Information: Telework is available.
Under general direction of the Information Technology Manager I (IT Mgr I), Office of Broadband, Middle-Mile Broadband Initiative (MMBI), the Information Technology Specialist II (IT Spec II) acts as the Technical Writer for the MMBI.
The IT Spec II performs a wide array of functions as part of the research process. The incumbent analyzes technical data to create and report descriptive statistics; conducts literature searches; performs independent research and summarizes findings; coordinates project activities and communications among diverse groups of internal and external stakeholders and team members; interprets study specifications; researches findings and quantitative analyses for relevant audiences; prepares project reports, memos, presentations and proposals; delivers technical assistance and presents findings to management; and performs other duties as assigned.
You will find additional information about the job in the Duty Statement .
Working Conditions
- May be required to carry a cell phone or other mobile communication device.
- Ability to regularly bend and stoop to retrieve files and perform occasional light lifting (up to 20 pounds).
- Willingness to travel to multiple locations in the Sacramento area, as well as work evenings and weekends on an as needed basis.
Minimum Requirements You will find the Minimum Requirements in the Class Specification.
- INFORMATION TECHNOLOGY SPECIALIST II
- Job Application Package Checklist
- Duty Statement
Position Details Job Code #:
JC-417709
Position #(s):
695-952-1414-242
Working Title:
Technical Writer
Classification:
INFORMATION TECHNOLOGY SPECIALIST II $8,130.00 - $10,893.00 A
# of Positions:
1
Work Location:
Sacramento County
Telework:
Hybrid
Job Type:
12 Month Limited Term - Full Time
Department Information The California Department of Technology (CDT) is the guardian of public data, a leader in information technology (IT) services and solutions, and has broad responsibility and authority over all aspects of technology in California state government, including policy formation, interagency coordination, IT project oversight, information security, technology service delivery, and advocacy.
As an industry leader, we are committed to partnering with state and local government and educational entities to deliver digital services, develop innovative and responsive solutions for business needs, and provide quality assurance for state government IT projects and services. Our success and legacy of service is reliant upon our highly talented, dedicated, and diverse workforce, for it is our individual cultural diversity, backgrounds, experiences, perspectives, and unique identities that spark our collaborative strength and innovative approach to serving the State of California.
Department Website: http://cdt.ca.gov
Special Requirements
Do not submit the "Equal Employment Opportunity" questionnaire (page 5) with your completed state application (STD. 678) - For exam use only.
Please do NOT include your Social Security Number on any of the submitted documents.
STATEMENT OF QUALIFICATIONS (SOQ) REQUIRED
All interested applicants are required to submit a Statement of Qualifications (SOQ). You must provide direct responses to each of the numbered items listed below. Each individual response must be numbered and include the full text of the numbered items prior to your
response. Please include specific examples of your education, training, and/or experience. Limit your SOQ to a maximum of two (2) pages, single-spaced, twelve-point Arial font.
Note: Applicants who do not follow these instructions may be disqualified from the selection process. Cover letters and résumés do not take the place of the SOQ.
- Please provide an example of a scenario or project where you have had to analyze complex technical data and present your findings to a non-technical audience. What was your process for analyzing the data? How did you present or report your statistical findings?
- Describe what tools you have used in the past for information gathering and research, data analysis, report development, and/or presenting large or complex data. Please provide your experience with using the tools.
- What are the biggest challenges you have faced as a Technical Writer, and how did you navigate and/or overcome those challenges? Describe any lessons learned that you identified as a result of the challenges you faced.
Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 3/7/2024
Who May Apply
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply
Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Department of Technology
Attn: Human Resources/ LM/ RPA 23-242/ JC-417709
Selection Services Unit
P.O. Box 1810
Rancho Cordova , CA 95741
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Department of Technology
Human Resources/ LM/ RPA 23-242/ JC-417709
10860 Gold Center Drive
Rancho Cordova , CA 95670
Please deliver to 2nd Floor Security
08:00 AM - 05:00 PM
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
- Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
- Resume is required and must be included.
- Statement of Qualifications -
Required. Please see "Special Requirements" section for further information.
Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
- Knowledge and experience with fiber and broadband service development.
- Familiarity with California's Broadband for All initiative.
- Excellent communication and presentation skills, with the ability to convey complex information to non-technical stakeholders in text and illustrations.
- Ability to work collaboratively in cross-functional teams and manage multiple priorities.
- Knowledge of statistical analysis techniques and data modeling concepts is a plus.
- Creativity, teamwork, and time management skills.
- Ability to shift between priorities and navigate complex stakeholder requests.
- Self-starter who can exercise initiative and think creatively to communicate information.
- Ability to consistently exercise a high degree of initiative, independence, and originality.
- Good organizational skills and strong attention to detail.
- Familiar with one or more of the following technical competencies: statistics programming, policy writing, research methods documentation, or project management.
- Ability to write requirements for testing, write for project management plans and write policy and procedure documents.
- Ability to identify which documentation options are appropriate for each project type.
- Experience as data visualization analyst, business intelligence analyst or advanced report writer.
- Knowledge of Microsoft Office suite and other computer programs.
- Experience with applicable business intelligence tools.
- Experience in data warehouse or data modeling.
- Working knowledge of the California legislature and Executive Branch.
Benefits Benefit information can be found on the CalHR website and the CalPERS website.
Contact Information
The Hiring Unit Contact is available to answer questions regarding the position or application process.
Department Website: http://cdt.ca.gov
Hiring Unit Contact:
Kyle Knapstad
(279) 216-0613
kyle.knapstad@state.ca.gov
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:
Thomas Willis
(916) 898-0119
Thomas.Willis@state.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
The Fine Print
When applying for a Job Opening, you must be sure to submit one state application per RPA #. You must indicate the RPA # you are applying for on your application, as well as your eligibility in the Explanations box; otherwise, your application may not be processed.
If you have questions about the State Hiring Process visit our Career Opportunities webpage at https://cdt.ca.gov/career-opportunities/state-hiring-process .
Training and Development Assignment may be considered. Additional positions may be filled from this recruitment.
Additional Application Instructions
Using the online application system as specified in the announcement is the preferred method of applying for civil service job opportunities; however, applicants may instead apply by way of U.S. mail, parcel delivery or courier service, or in person, as set forth in this announcement.
Applicants who wish to submit hard copy applications shall use the most current version of the State Application (STD. 678) revised 10/2023. Applicants who fail to submit the most current version of the STD. 678 may be disqualified. Employment Application STD. 678
Note : Applications must include a description of the duties performed for each position held; reference to a resume in place of a description of the duties will not be accepted. Failure to submit a completed STD 678 may result in you being screened out. Only the most qualified candidates will be invited to an interview.
Please note that the CalCareer system will not allow you to make changes to your application information once it is submitted. For all other questions regarding your CalHR CalCareer account, you may contact the CalCareer Unit at (866) 844-8671.
Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.
