System Analyst Ii

Salary: $9,518.00 - $11,569.00 Monthly
Location : Everett, WA
Job Type: Full Time
Job Number: A24024
Department: Information Technology
Opening Date: 03/18/2024
Closing Date: 4/8/2024 5:00 PM Pacific
Nature of Work
The City of Everett is accepting applications on an open/competitive basis for the Civil Service examination process for SYSTEM ANALYST II.
There is currently one position open with an emphasis on supporting technology systems support specific to the Everett Municipal Court, including E-filing and electronic case management systems. In addition, the City's upcoming photo enforcement project will require working with Administrative Office of the Courts to integrate that program with the Judicial Information System (JIS) the court currently uses and the new case management system once online. The applications being added to digitize these processes will require an IT System Analyst II to implement and maintain into the future.
Why Everett?
Working for City government is personally rewarding for those looking to make an impact at the community level. As an employer, we advocate for employee professional growth and value work-life balance.
The City of Everett is proud to be an Equal Opportunity Employer, and our goal is to recruit and hire capable and engaged job candidates from a diverse range of backgrounds. We are committed to creating and supporting an inclusive and welcoming environment for all employees.
The City provides excellent benefits, including medical, dental, vision, a retirement pension through , and basic life insurance plans. Employees will also accrue vacation, sick, and holidays throughout the calendar year. For more information on benefits for this position, click here:
About the Department
The Information Technology Department is a Solution Provider that enables City Departments to deliver efficient and effective government. Our Tech Team is a fun and creative group where you're empowered to make decisions, encouraged to learn, and expected to provide input on how we can improve services to our customers. The City of Everett employs 29 information technology professionals and an intern, who deliver services to 1,100+ City employees across 20 departments with 350+ software and application platforms along with networking and telecommunication infrastructures. We provide opportunities to develop personal, technical, and professional skills and offer competitive pay, excellent benefits, and a solid retirement plan! We would love to have you join our team!
About the Job
Under the direction of the IT Director or their designee, employees in this classification are responsible for the estimation, development, implementation, enhancement, maintenance and change control of applications. Employees in this classification provide solutions to a variety of problems of advanced scope/complexity. Incumbents work on complex projects and provides solutions to a wide range of difficult problems. Employees in this classification work under minimal supervision. Wide latitude for independent judgement and decision making is exercised. May act as lead or mentor over less experienced individuals.
For a full description of this position, please see the class specification on the
MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS

• Requires 4-6 years of related experience OR any combination of education, certification, and experience sufficient to provide the requisite knowledge, skills, and abilities.

SPECIAL REQUIREMENTS OR CERTIFICATIONS

• Possession of a valid driver license at the date of hire, and the ability to obtain and maintain a valid Washington State Driver License within 30 days of hire.
  
• CompTIA IT Fundamentals and Cloud+ Highly is highly desirable.
  
• Microsoft Certified: Data Analyst Associate, Azure Database Administrator Associate, and Power Platform App Maker Associate is highly desirable.
  
• Microsoft Certified: Azure AI Engineer Associate, Azure Data Engineer Associate, Power Platform Functional Consultant Associate, and Power Platform Developer Associate is highly desirable.

HOW TO APPLY

• Application materials may be accessed via
  
• All applicants are required to complete and submit the following:
  
• The standard City of Everett Application Form.
  
• Responses to the Supplemental Questionnaire for System Analyst II.
  
• Applications must be submitted through the City's online application system by 5:00 p.m. on April 8, 2024 to be considered.
  
• LATE, INCOMPLETE, FAXED, OR EMAILED APPLICATIONS WILL NOT BE ACCEPTED.

EXAMINATION STEPS

• The Supplemental Questionnaire is part of the application (weighed 30%). Answers must be detailed and will be blind rated.
  
• Responses to the supplemental questionnaire will be individually reviewed and evaluated (weighted 30%).
  
• Top-scoring applicants will be called to an oral panel interview (weighted 70%).
  
• All vacancies in this job class will be filled from the ranked Civil Service register established from the examination process for 12 months.

IMPORTANT NOTES

• A passing grade of 70.00 or higher is required on all parts of the screening process for placement on the ranked Civil Service eligible register.
  
• The examination process is designed to sample and measure the requisite knowledge, skills, and abilities.
  
• Applicants claiming veterans' preference points in accordance with RCW 41.04.010 as amended and meeting eligibility criteria must submit form DD214 or other official military separation documentation that clearly indicates an honorable discharge from military service on or before the date filing closes.
  
• Extensive background checks will be conducted.
  
• Hiring offers are contingent upon successful completion of a City-paid pre-employment physical.
  
• New hires begin employment at the first step of the salary range.
  
• This job classification is represented by Everett Municipal Employees Local 113,

Filing Opens: March 19, 2024
Filing Closes: April 8, 2023
Open/Competitive
A24024
The City of Everett provides a to eligible members consisting of the following:

• Kaiser Permanente CORE HMO or HMA Self-insured Medical Plan
  
• Dental Plan 12 through AFCME Council 2 Trust
  
• Vision insurance through Vision Service Plan (VSP).
  
• Life Insurance for the employee in the amount of 1x the annual salary
  
• Accidental Death and Dismemberment Policy

Benefits for the eligible employee and eligible dependents begins the first day of the third month following the employee's hire date (i.e. if hired in March, benefits start May 1st.) Premiums for Delta Dental and VSP Vision are paid by the City on behalf of the employee for single or family coverage. Premiums for HMA Medical and Kaiser Medical Coverage are shared by the employee. Premiums for Life, and Accidental Death & Dismemberment coverage on behalf of the employee are paid by the City.
An additional life insurance benefit is available through a Voluntary Life insurance program for the employee, spouse and children. The employee pays the premiums for this benefit.
It is mandatory that both the City and the employee pay into the Department of RetirementSystems for Washington State.
Three voluntary Deferred Compensation programs are available for employee participation.
A Flexible Spending Plan is available that allows you to make pre-tax contributions for Health Care reimbursement and/or Dependent Care reimbursement for eligible expenses not covered by medical insurance.
Employees are responsible for their own Long Term Disability premiums through the AFSCME Union. Contact Tyler Johnson at (425) 257-8010 for information on premiums and coverage.
The Employee Assistance Program EAP is provided free of charge to eligible employees and family members.
Vacation, sick leave, and holiday benefits are provided to eligible employees in accordance with the Labor Agreement.
01
Important! Please read ALL of the instructions below:Please treat this supplemental questionnaire as a TEST. Your responses to the supplemental questionnaire will be the source of information used to determine whether you meet the eligibility requirements to move on in this process. Your supplemental questionnaire will be individually reviewed and evaluated. The supplemental questionnaire will be "blind rated," and raters will only have the information you have provided on this questionnaire. Applicants will be accountable for the accuracy of their representations made in the supplemental questionnaire. These representations will be verified by the City.These questions are separate from the Agency Wide Questions so you may need to repeat information.I have read and understand the statement above.

• Yes
• No

02
Please explain how you meet the minimum education and experience qualifications of:Requires 4-6 years of related experience OR any combination of education, certification, and experience sufficient to provide the requisite knowledge, skills, and abilities.
03
Using an example where you were responsible addressing an outage that significantly impacted your customers.• Briefly describe the service affected and then the direct and indirect impacts the outage had to business and customers.• Provide an outline of the process you used to troubleshoot the issue. Tell us why you used this process and the primary commands or tools used.
04
Walk us through how you have applied technology and analytical skills to provide a solution to a complex business problem. Highlight the information gathering and data analysis methods used and include an example of an obstacle encountered and how you overcame that obstacle.
05
Mobile computing and Cloud based solutions are core IT investments at the City of Everett. Please describe your experience performing analysis, delivery, and or support of solutions utilizing cloud services (SaaS, PaaS, and IaaS) and related security integrations such as SSO, MFA, DLP Policies, MFA, Compliance Policies.
06
Your customer is implementing a document storage and management solution and you are three days from the scheduled go-live date. During your final testing and validation, the customer discovers that a feature important to them is no longer working. This is not an immediately blocking issue but will be costly for the business to work around. Your investigation has discovered that a critical security configuration change to address a new threat has been put in place by your IT department security team and is the root cause of the feature not working. After attempting several technical work arounds, you determine you need to collaborate with the security team on how to move forward.How would you communicate your findings to the customer and what information would be important to gather and bring to a discussion with the security team?
07
Describe your experience with implementing, administering, and/or supporting video conferencing systems including hardware and software such as Microsoft Teams, Zoom, etc.
08
Describe your experience with court systems, content management systems, document management systems, and similar technologies.
Required Question