Company

SkiltrekSee more

addressAddressLivonia, MI
type Form of workFull-Time
CategoryInformation Technology

Job description

Job Description

JOB DESCRIPTIONServe as a liaison between OUC and the GIS vendor to address system issues
and problem analysis to see them through to resolution. This includes opening up vendor cases, frequent relevant status discussions and ensuring quality resolution;
Develop and maintain system technical documentation, standards and roadmap;
Manage multiple application environments while following patch/configuration management best practices to apply changes in a logical, audited sequence through environment progression (Dev, Test, UAT, Prod, etc);
Build and maintain the technical infrastructure in support of the application needs to ensure environments (instances) are available for projects and production;
Day to day activities will include: instance creation, instance management, object and configuration migrations, patch installs, release and version management, security set up;
Team member working with database administrators, server administrators, network team, security, design authority and application support and other groups to support the app;
Perform assigned application deployments, application monitoring, server health monitoring, patch release planning, application service pack upgrades, framework services upgrades and performance tuning. Develop and maintain documentation regarding system functionality, performance benchmarks and system integration;
Perform assigned performance analysis, review the findings to confirm alignment with potential issues, recommendations and improvements within the application infrastructure (network hardware, database, vendor supplied). Document all issues and their resolution. (Daily issues must be documented with problem/resolution/root cause);
Participate in OUC IT Change Control meetings, IT Standards meetings and other Process Improvement Initiatives;
Participate on technology services and vendor application upgrades, patching, testing as well as production implementations. Perform and implement necessary system maintenance during planned outages;
Work on small, medium and large scale projects as needed by OUC. This includes transition to application services/support to ensure best practices of non-functional requirements are implemented such as back up, recovery, environment management, configuration, source control and monitoring, etc.;
Follow triage, SDLC, change management and other IT processes in place to promote new/revised objects to all environments;
Contact software vendors to report, track and resolve problems with their software products;
Handle scheduled on-call rotation responsibilities;
Perform other related duties as directed;REQUIRED SKILLS & EXPERIENCEbachelors degree in Computer Science or a related field
3-5 years of o ArcGIS Desktop
ArcGIS Enterprise (Server & Portal)
AutoCAD
ArcGIS DesktopNICE TO HAVE SKILLS & EXPERIENCEArcFM
ArcFM Session Manager
About Us
Skiltrek is an award-winning IT staffing firm and the staffing partner of choice for many leading companies across the US.
At Skiltrek, we promise you the perfect opportunity of building technical excellence, understand business performance and nuances,
be abreast with the latest happenings in technology world and enjoy a satisfying work life balance.
Skiltrek is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment without regard to gender,
race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law.
Skiltrek is an equal opportunity employer; committed to a community of inclusion, and an environment free from discrimination, harassment, and retaliation.
Refer code: 7631154. Skiltrek - The previous day - 2024-01-04 00:42

Skiltrek

Livonia, MI
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