Address
Form of workJob Description
Title: Employee Benefits System Administrator
Reports To: Benefit Services Manager
Location: East Lansing, MI
Department: Employee Benefits
SET SEG is looking for an Employee Benefits System Administrator who is responsible for gathering and analyzing benefit data, developing coding requirements, testing and validating benefit setup to effectively prepare internal systems for eligibility, and various service solutions. This position plays a critical role as a product configuration subject matter expert for internal teams in addition to ensuring a successful transition from point of sale to the SET SEG client end user experience.
WHO WE ARE
School Employers Trust (SET) is a non-profit company that was created after a monumental shift in school funding happened in 1965. SET, which began in 1971, served as an Employee Benefits association focused on offering comprehensive and affordable employee benefit solutions to Michigan public schools and their employees. Two years later, its partner organization School Employers Group (SEG) was formed to administer compensation and fringe benefits for SET. As schools were faced with more challenges related to insurance, SEG evolved and grew into a company that provides workers’ compensation and property/casualty services for Michigan public schools.
Today, SET SEG continues to expand and find creative ways to meet the specialized needs of its members. This, coupled with a superior member experience, is why SET SEG has maintained its position as an industry leader in the school insurance market.
We value those who proactively solve challenges, simplify the complex, thrive in a fast-paced setting, have a customer-first mentality, and seek a collaborative and inclusive work environment. We are also listed on the Business Insurance Best Places to Work. We offer 100% employer paid insurance (medical, dental, and vision), Paid Time off (PTO), and paid parental leave.
Our passion is delivering peace of mind to Michigan public schools and we look for team members who are motivated by our cause. To learn more, visit: https://setseg.org.
WHO YOU ARE
You are energized by working with a collaborative team and industry peers to support Michigan public schools through their challenges. You seek understanding and are motivated to tackle projects and problems with the customer in mind. You anticipate needs and preempt challenges and concerns, delivering increasingly relevant customer experiences over time. You value a culture that is rooted in mutual respect, where you can learn from different perspectives and roles.
Primary Responsibilities:
Several hours per day at a sit/stand desk, average mobility to move around an office environment; able to spend several hours per day at a computer. Punctual, regular, and consistent attendance is required.
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.
Reports To: Benefit Services Manager
Location: East Lansing, MI
Department: Employee Benefits
SET SEG is looking for an Employee Benefits System Administrator who is responsible for gathering and analyzing benefit data, developing coding requirements, testing and validating benefit setup to effectively prepare internal systems for eligibility, and various service solutions. This position plays a critical role as a product configuration subject matter expert for internal teams in addition to ensuring a successful transition from point of sale to the SET SEG client end user experience.
WHO WE ARE
School Employers Trust (SET) is a non-profit company that was created after a monumental shift in school funding happened in 1965. SET, which began in 1971, served as an Employee Benefits association focused on offering comprehensive and affordable employee benefit solutions to Michigan public schools and their employees. Two years later, its partner organization School Employers Group (SEG) was formed to administer compensation and fringe benefits for SET. As schools were faced with more challenges related to insurance, SEG evolved and grew into a company that provides workers’ compensation and property/casualty services for Michigan public schools.
Today, SET SEG continues to expand and find creative ways to meet the specialized needs of its members. This, coupled with a superior member experience, is why SET SEG has maintained its position as an industry leader in the school insurance market.
We value those who proactively solve challenges, simplify the complex, thrive in a fast-paced setting, have a customer-first mentality, and seek a collaborative and inclusive work environment. We are also listed on the Business Insurance Best Places to Work. We offer 100% employer paid insurance (medical, dental, and vision), Paid Time off (PTO), and paid parental leave.
Our passion is delivering peace of mind to Michigan public schools and we look for team members who are motivated by our cause. To learn more, visit: https://setseg.org.
WHO YOU ARE
You are energized by working with a collaborative team and industry peers to support Michigan public schools through their challenges. You seek understanding and are motivated to tackle projects and problems with the customer in mind. You anticipate needs and preempt challenges and concerns, delivering increasingly relevant customer experiences over time. You value a culture that is rooted in mutual respect, where you can learn from different perspectives and roles.
Primary Responsibilities:
- Coordinate the implementation of each client’s online enrollment portal, including planning and communicating the timeline, gathering data, plan configuration, and quality control testing
- Perform the monthly consolidated billing process for carrier premiums
- Facilitate implementations and renewals for various service solutions
- Work autonomously to troubleshoot group-level issues that require additional investigation and evaluation, validate discrepancies, and complete appropriate follow up
- Build benefit plan renewals to plan and communicate annual open enrollment
- Perform customer service as necessary and conduct maintenance on all aspects of various platforms
- Utilize data specifications to assemble, test, and deliver eligibility results
- Effectuate mid-year group changes in the online platform and with applicable carrier(s)
- Build and maintain Electronic Data Interface (834 EDI files) and connect carrier data exchanges
- Other duties as assigned
- High school diploma or GED required
- 3+ years of benefits experience including thorough knowledge in the administration of various benefits including group health, flexible spending accounts, dental, vision, accident and disability, life insurance, and wellness benefits
- Strong analytical, problem-solving, organization, and project management skills
- Team player with ability to build relationships and establish rapport and trust
- Demonstrate professional attitude and maintain confidentiality
- Ability to multi-task, prioritize, and manage time effectively in a fast-paced environment
- Working knowledge of Microsoft Office Suite and the ability to quickly learn software packages that are utilized in Employee Benefits
- Strong verbal and written communication/presentation skillsStrong verbal and written skills
- CapCCapacity to achieve high accuracy and strong attention to detail
Several hours per day at a sit/stand desk, average mobility to move around an office environment; able to spend several hours per day at a computer. Punctual, regular, and consistent attendance is required.
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.
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