Essential Responsibilities
- Network Management: Oversee and maintain the on-site network infrastructure to ensure optimal performance and security. Address any connectivity issues promptly.
- Hardware Support: Ensure all team members, both on-site and remote, have the necessary hardware and equipment to perform their duties effectively. Manage hardware inventories and facilitate upgrades or replacements as needed.
- SaaS Platform Administration: Administer and maintain various SaaS platforms that support our business operations. Ensure these platforms are optimized for user needs and are integrated smoothly with our internal systems.
Key Qualifications
- Associate degree (required)
- Bachelor's Degree (preferred)
- CCNA (Preferred)
- Minimum of 2-5 years of experience in a technical role.
Essential Job Functions
- Hardware and Software maintenance
- Provide training to group and individual users, driving adoption.
- Ensuring the systems as well as process are being used to best effect the user base.
- Proactively make suggestions in addition to flagging issues
- Log and troubleshoot hardware and software errors, providing recommendation of solutions.
- Maintenance of Hardware Log, purchasing and configuring new hardware
- Working with a third-party network maintenance team to ensure the office local network is secure and operating well.
Job Type: Full-time
Salary: $55,859.13 - $67,271.21 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
Experience level:
- 6 years
Schedule:
- 8 hour shift
Ability to Relocate:
- Wixom, MI 48393: Relocate before starting work (Required)
Work Location: Hybrid remote in Wixom, MI 48393