System Administrator

We are adding a System Administrator to our team!

Who We Are:

Since 1909, National Guardian Life Insurance Company (NGL) has been one of America’s most successful and highly rated independent life insurance companies. We specialize in a suite of innovative products for life’s journey, giving people the financial stability, careful guidance and peace of mind to lead a life filled with confidence, dignity and grace.

NGL's Core Values – integrity, dependability, collaboration, compassion and growth are a foundation of our company and help to build on the interactions we have with our policyholders, partners, funeral homes and each other. We believe in creating an inclusive, welcoming environment for all where diversity is celebrated, and everyone is encouraged to live their best, most authentic self. We offer Employee Resource Groups for employees to get involved, learn, network, and offer professional and personal development opportunities.

With over 100 years of experience, our passion is to serve people. Learn more.

Work Environment: NGL offers a flexible work environment where employees can work fully remote, hybrid or onsite at our Madison, Wis. office. We support virtual working arrangements in certain states outside of WI.

A Day in the Life:

The Systems Administrator is a skilled and experienced member of NGL’s technology team. The successful candidate operates under minimal supervision in an agile team environment and plays a pivotal role in building, maintaining, protecting, and improving our operating environment across platforms. As a System Administrator, you will be responsible for installing, maintaining, and administrating technical solutions with impacts across the organization. We are open to hiring at all levels of this position. Associate, Able and Senior.

Primary Responsibilities:

• Maintain essential IT infrastructure, including operating systems, security tools, applications, servers, email systems, software, and hardware
• Handle business-critical IT tasks and systems
• Enable faster and smarter business processes, and develop analytics for meaningful insights
• Install, configure, manage, and maintain software and hardware technology solutions
• Manage domain accounts and permissions
• Monitor performance and maintain systems according to requirements and standards
• Troubleshoot issues and outages and assist other teams with troubleshooting and root cause analysis
• Partner with colleagues to help each other grow expertise in legacy, current, and emerging technologies
• Provide leadership, coaching, and mentorship to junior members of the team
• Build and maintain documentation of internal systems and usage of external systems
• Provide advanced technical support when needed within your team and to other teams

Essential to Your Success:

• Experience in one of the below roles:
• Recent experience as System Administrator
• Recent experience in an intermediate IT role such as: Senior Technical Support, Software Engineer, Networking Engineer
• 3+ years of experience in an entry-level IT role such as: Tier 1 Technical Support, Helpdesk
• Experience with database, network, and patch management
• Knowledge of system security and data backup and recovery
• Ability to create scripts to automate manual processes
• Familiarity with various operating system platforms
• Resourcefulness and problem-solving aptitude
• Excellent communication and collaboration skills
• Ability to work effectively with cross-functional teams
• Experience with monitoring tools and logging solutions
  • Technologies in use:
    • Windows
    • Linux
    • VMware (VMC, VCDR)
    • Active Directory
    • DNS
    • DHCP
    • ADFS
    • Group Policy
    • O365/M365
    • CommVault
    • Exchange
    • EnterpriseVault
    • Citrix
• 4 year Bachelor's Degree Preferred

General:

• 1-7+ years overall IT work experience
• 2+ years Intermediate level IT work experience for Able level
• 3+ years System Administrator experience for Senior level
• Agile experience preferred

Certifications:

• Certifications in relevant technologies such as Microsoft Certified Systems Administrator (MCSA) are a plus.

What We Offer:

At NGL, we provide a comprehensive Total Rewards package that includes competitive base pay and benefits designed to offer solutions to help meet your unique life needs.

Benefits:

• 20 days of Paid Time Off growing to 25 days after 5 years
• 11 Paid Holidays (9 company holidays and 2 personal holidays of your choice)
• Health care, dental and vision plans
• Up to $1,500 annually towards an employee's choice
• Annual bonus based on company performance
• Paid Parental Leave
• 401(k) match up to 9%
• Paid Sabbatical after 8 years
• Paid Volunteer Time
• Education Assistance Program
• Employee Recognition Program
• And much more!

Click here to learn more about our comprehensive Total Rewards program.

NGL is committed to creating a diverse environment and is an Equal Opportunity Employer. Qualified applicants will be considered for employment without regard to race, color, creed, religion, national origin, ancestry, citizenship status, age, disability, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws.

NGL is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact hrmadison@nglic.com.