Address
Form of workJob Purpose
Together with the Chief Technology Officer, the System Administrator is responsible for maintaining all aspects of technology at The Osthoff Resort.
Duties and Responsibilities
- Implements, monitors, and provides technical support to resort staff.
- Implements resort specified benchtop computing design and processes.
- Administers and assures connectivity of resort’s Windows based platform.
- Conduct and maintain inventory of resort systems.
- Support of the operating system, desktop hardware and peripherals, instrument-controlled software, core desktop applications, and imaging of computers.
- Manage onboarding, retirement, and relocation of equipment.
- Implements Windows based security, including but not limited to user/group permissions, file/folder permissions, group policies, local security policies, etc.
- Analyzes, identifies, and implements enhancements, upgrades, and/or solutions to improve overall support of the desktop platform in a timely manner.
- Ensures adherence to resort’s corporate policies through periodic reporting and compliance programs.
- Acts as the technical support contact.
- Repairing and troubleshooting instrument related computers.
- Provides technical support for new system validations and change management efforts.
- Create and maintain a physical inventory of lab equipment, PC s, and software.
- Acts as client Liaison for software/hardware related inquiries.
- Participate in team meetings.
- Provides support across The Osthoff Resort practices as required.
- Potential on-call support for after-hours work.
- Perform regular backup operations and implement appropriate processes for data protection, disaster recovery, and failover procedures.
Qualifications
- Bachelor’s Degree and 2 years of industry experience including (but not limited to); Windows technologies including Microsoft Office, networking, remote computing, and backup systems. OR
- Associate degree and 4 years of industry technical experience including (but not limited to); Windows technologies including Microsoft Office, networking, remote computing and backup systems.
- VCeneter and Veeam knowledge for Virtual Machines
- Excellent customer service skills complemented by an ability to listen to and interpret client requests.
- Ability to troubleshoot complex technology issues.
- Strong verbal and written communication skills.
- Ability to identify, track and complete tasks for multiple projects under prescribed timeframes.
Working Conditions
Working conditions vary based on business needs. Environment can be fast paced, and Associate will need to be able to manage multiple projects at one time and see them from start to finish. Associate will also be expected to help other Osthoff Associates on various projects and initiatives.
Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stand; walk; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 40 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, peripheral vision and ability to adjust focus.
Language Skills
Excellent verbal and written communication skills are required. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
Direct reports
This position currently has no direct reports.
