- DEFINITION/PRIMARY FUNCTION
- The Centralized Scheduler for Surgical Services is responsible for coordinating the booking of surgical procedures for PSA, Ambulatory, The Endoscopy Unit and The Main O.R. at Berkshire Medical Center.
- POSITION QUALIFICATIONS (Minimum qualifications are required unless stated otherwise.)
- Experience:
- Minimum 3 years’ experience with competency with surgical scheduling.
- Education and Training:
- Associate degree in secretarial program preferred or equivalent experience.
- License, Certification & Registration:
- None.
- Other Requirements:
- Must demonstrate positive Customer Service Skills at all times. Must be able to demonstrate advance skills with OR MEDITECH Module –including statistics and reports.
- Medical terminology and knowledge of surgical procedures/instrumentation/equipment desired.
- Familiarity with computers preferred compiling statistics.
- Demonstrated interpersonal skills both written and oral, plus organizational skills.
- Ability to prioritize numerous tasks.
- Demonstrated ability to interact with patients/families, surgeons office staff and BMC departments in a gracious, polite and respectful manner.
- Excellent communication skills required.
- Ability to work independently and collaboratively.
- Ability to problem solve in conjunction with other team members.
- Must demonstrate professional behavior and appearance.