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Form of workAbout the Position: Serves as Supervisory Medical Support Assistant (Office Automation) over a group of employees performing medical clerk, receptionist, record keeping, files management, Office Automation, and miscellaneous clerical duties in a large Womack Army Medical Center within a medical clinic.Qualifications: Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected.
In order to qualify, you must meet the specialized experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document.
Specialized Experience: One year of specialized experience equivalent to at least the GS-05 grade level in the Federal service which includes: 1). Extracting information for report purposes from a hospital automation system such as Genesis. 2). Resolving complaints of a local administrative nature and refers other complaints to the appropriate authorities. 3). Schedule, monitor and communicate delays in appointments to the appropriate staff and patients. 4). Reconciles end-of-shift/end-of-day processing and reports.
This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-05).
Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted.
Proficiency Required:This position requires a qualified typist. A qualified typist can type 40 words per minute based on a 5 minute sample with three or fewer errors.
You will be evaluated on the basis of your level of competency in the following areas:
Time in Grade Requirement: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-05).Employment Type: FULL_TIME
- Current Civilian Employees of the Defense Health Agency (DHA)
- Current Permanent Department of Defense (DoD) Civilian Employee
- Executive Order (E.O.) 12721
- Interagency Career Transition Assistance Plan
- Land Management Workforce Flexibility Act
- Military Spouses, under Executive Order (E.O.) 13473
- Non-Department of Defense (DoD) Transfer
- Priority Placement Program, DoD Military Spouse Preference (MSP) Eligible
- Reinstatement
- Veterans Employment Opportunity Act (VEOA) of 1998
In order to qualify, you must meet the specialized experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document.
Specialized Experience: One year of specialized experience equivalent to at least the GS-05 grade level in the Federal service which includes: 1). Extracting information for report purposes from a hospital automation system such as Genesis. 2). Resolving complaints of a local administrative nature and refers other complaints to the appropriate authorities. 3). Schedule, monitor and communicate delays in appointments to the appropriate staff and patients. 4). Reconciles end-of-shift/end-of-day processing and reports.
This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-05).
Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted.
Proficiency Required:This position requires a qualified typist. A qualified typist can type 40 words per minute based on a 5 minute sample with three or fewer errors.
You will be evaluated on the basis of your level of competency in the following areas:
- Clerical
- Leadership
- Management Support
- Office Operations
Time in Grade Requirement: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-05).Employment Type: FULL_TIME
