Student Hourly

Position OverviewJayhawk Academic Advising (JAA) is a part of the Centers for Orientation and Academic Advising Programs, a unit reporting to the Vice Provost for Academic Success. JAA provides comprehensive academic advising services for new and currently enrolled undergraduate students including prospective student application coaching in all undergraduate majors and selected graduate programs across the University. Our organization is staffed by professional advisors, support staff, graduate assistants and student assistants.
The student assistant (SA) supports those efforts through administrative duties and works closely with the Administrative Assistant, Office Manager, and other SAs. Front desk staff will interact with all members of JAA, including professional staff, graduate assistants, and student teams. The SA position requires working with offices and individuals throughout the University.
Job Description

• 90% Front desk responsibilities:
  • Works at the front desk of the JAA office (Summerfield Hall 315, Spahr Engineering Library 1310) and oversees the reception area
  • Answers phone calls, responds to emails, and greets in-person visitors
  • Provides accurate information about our services and KU to students, parents, guests, faculty, and staff in a timely manner
  • Assists current students with scheduling academic advising appointments
• 10% General office support:
  • Supports JAA staff through office organization, printing, copying, scanning, mail distribution, document creation, data entry, and other projects
  • Utilizes various technologies and software to accomplish job responsibilities
  • May be responsible for opening and/or closing the office

Required Qualifications

• Must be an undergraduate student that has completed at least two semesters at KU
• Must be enrolled at KU in at least 6 credit hours during the fall/spring. During summer, the student assistant must:
  • have been enrolled in at least 6 hours in the past spring semester, or
  • be enrolled in at least 6 hours for the upcoming fall semester, or
  • be enrolled in the summer session
• Must be in good academic standing with at least a 2.5 cumulative GPA or higher
• Excellent written communication skills as demonstrated by application materials
• Customer service experience as demonstrated by application materials
• Campus involvement through student organizations, experiential learning, or leadership positions as demonstrated by application materials
• Availability to work during the summer and academic school year (internships and study abroad can be exceptions during the academic year)

Preferred Qualifications

• Demonstrated KU knowledge: academic, extracurricular, procedural
• Demonstrated experience using technology, including Microsoft Office suite (Outlook, Word, Excel, and Teams)
• Excellent oral communication skills
• Ability to problem solve
• Ability to manage situations in a calm and professional manner
• Open to sharing experience as a KU student with students, parents, and guests
• Sensitivity to needs and concerns of students, parents, and guests
• Flexibility with schedule with advance notice to participate in COAAP initiatives and activities
• Ability to work upper end of listed hours per week
• Availability to work during the middle of the day

Additional Candidate InstructionsPlease submit an online application, resume, and cover letter through the KU Human Resources website. The cover letter should demonstrate how the candidate meets the required qualifications and any preferred qualifications. Only complete applications will be considered. Contact Information to ApplicantsMaeve Brubeck
maeverb20@ku.edu
Advertised Salary Range$10.00/hrWork ScheduleTo be determined with student and supervisor.
Will fall between 8:00 AM – 5:00 PM Monday to Friday business hours.
15-20 hours in Summer, 5-15 during fall semesterApply to Job