Location: Aurora, CO
Clearance: Active TS/SCI with Polygraph required
Sign-On Bonus: Yes
- Oversee and ensure the operational readiness and maintenance of computer networks, systems software, applications, and hardware configurations.
- Conduct regular system audits, maintenance, and upgrades to ensure optimal system performance.
- Execute disaster recovery operations and data backups as necessary.
- Implement and maintain network security measures to safeguard data and systems.
- Troubleshoot, diagnose, and effectively resolve tier 2 and tier 3 hardware, software, and network issues.
- Configure and maintain system monitoring tools, audit applications, and virus protection software.
- Provide expert-level support for system and network issues, including escalation and communication with agency management and internal customers.
- Stay actively involved in the resolution process for dispatched system and hardware problems.
- Minimum of 10 years of experience in O&M roles supporting DOD/IC programs.
- Must possess a Security+ certification or higher.
- Strong proficiency in platforms such as Jira, Confluence, GitLab, and Bitbucket.
- Demonstrated experience in tier 2 and tier 3 support and problem resolution.
- In-depth knowledge of Ubuntu OS and Docker containerization.
- Proficiency in Bash scripting and Puppet administration.
- Experience with OpenLdap administration.
About Us: DeNOVO Solutions. We prioritize customer competitiveness and collaboration, offering cleared personnel and competitive solutions. As a Minority Owned-Service Disabled Veteran Owned Small Business (MO/SDVOSB), we emphasize customer success and a cooperative work environment. Our comprehensive benefits package includes:
- 100% employer-paid medical, dental, and vision premiums for you and your dependents through Cigna.
- Paid Teladoc Health access for virtual urgent care and Primary Care services
- 401k with 6% matching and annual profit-sharing contributions
- Funded Lifestyle Spending Account (LSA) for gym memberships, spa treatments, groceries, and more.
- Life Insurance, Short-term and long-term disability coverage
- 120 hours of Paid-Time-Off (PTO)
- 11 paid Federal holidays
- Paid Military Leave for Reservist
- Paid Parental Leave, Bereavement Leave, and Mental Health Leave
- Skillset training and certification support.