Sr. Credentialing/Human Resources Coordinator

We are seeking a Sr. Credentialing/Human Resources Coordinator who will oversee and provide complex, high-volume credentialing and human resources support. The role is responsible for credentialing, visas, clinical and all appointments, and other activities related to Faculty, Residents, Clinical Fellowships, Advanced Specialty Training Programs (ASTPs), Research Fellowships, Observers, Rotators, Clerkships, Trainees, and Graduate and Undergraduate Students. Will provide a range of higher level administrative and human resources support to the department leadership to assist with daily operations. The incumbent will perform duties of a sensitive and confidential nature and must demonstrate careful judgment, a high level of discretion and the ability to work independently. The individual will be able to prioritize effectively, take a proactive approach to work assignments and take initiative in the anticipation of further needs of the administrator and department leadership. The individual must be committed to customer service and deal with highly sensitive, privileged and confidential subject matter.

Specific Duties & Responsibilities

Credentialing Functions

JHH, JHBMC, and all other Health System Entities

• Process all appropriate paperwork for the Medical Staff Office for new appointments/ reappointments for Active Staff, Active Staff ASTP, Affiliate Staff, House Staff, Clinical Fellows, Observers, Trainees, Rotators, Temporary Appointments, etc.
• Notify and work with Johns Hopkins Bayview, Howard County General Hospital, Green Spring Station Ambulatory Surgery Center, Sibley Memorial Hospital, and York WellSpan Medical Staff Office (MSO) liaisons for all JHH/Bayview Clinical Joint Appointments
• Attend JHH and JHBMC Credentialing Liaison Meetings
• Monitor progress of credentials verification by MSO staff to meet required start date.
• Assist the MSO credentialing coordinator in acquiring all required documents from the applicant and/or department.
• Ensures clinical providers have applied for the appropriate state licensure (MD, DC, PA), CDS, and DEA prior to applying for clinical privileges at any clinical JHM entity
• Process all credentialing changes - resignations, retirements, name changes, leave of absence (LOA), delineation of privileges (DOP) change requests, etc.
• Keep track/monitor medical license (MD, DO, NP, PA, RN, and CMA) renewal application process.
• Initiate process of NFPPE with Urology Physician Advisor all new and incoming clinical providers
• Submit annually Unlicensed Medical Practitioner registrations forms for residents, fellows, faculty, NPs, PAs, and all other clinical roles.
• Malpractice Liability Insurance FTE Reports - review and verify all physicians, residents, and fellows are listed, appointed, insured at the appropriate level, and rated class and coded are appropriate.

JHU

• Process all appropriate paperwork for new appointments/reappointments for Faculty, Residents, Fellows, ASTPs, Observers, Trainees, Rotators, Students, etc.
• For international medical graduates: if not a graduate of a LCME accredited school or on the approved reciprocity list, submit application for reciprocity approval to Associate Dean for Graduate Medical Education
• For non-US citizens, submit appropriate visa in accordance with School of Medicine (SOM) visa guidelines.
• Prepare offer letter and contract for ASTPs and clinical and research fellowships.
• Send applicant offer letter, application materials, including required SOM CV format.
• Track candidates and receipt of all signed offer letters and attachments.
• Advise applicants, sponsoring faculty/administrative staff of status of appointments throughout process and notify when approval is obtained.
• Initiate on-line criminal background investigation check process.
• Set up new clinical providers in appropriate clinical information systems (EMR, narcotic prescribing, etc.)
• Process yearly faculty, resident, and fellow reappointments.
• Process yearly ASTP sheets and Certificate Request form.
• Departure Notifications - submit appropriate forms to International Office, Postdoctoral Office, MSO with name and date terminating appointment.
• Process Medical Students and Sub Interns for rotations in the Department of Urology

Administrative and Human Resource Functions

• Assumes human resources and administrative tasks, special projects, ad hoc reports in Cognos, budgets, billing, research data and other related activities. A high level of confidentiality and professionalism is required as well as attention to detail.
• Assists the HR Generalist to submit ISR transactions for human resources purposes.
• Backup for processing online payments & check requests
• Answers telephones, screens callers, takes messages or refers questions to the appropriate staff, and greets visitors; provides backup phone coverage for department as needed; schedules elaborate and detailed meetings and appointments.
• Composes, edits, types and distributes various letters and correspondence; creates and maintains necessary files; develops and maintains information to generate various reports for departmental projects; creates tables, charts, graphs, and PowerPoint presentations as needed; maintains project files; coordinates the receipt and processing of information for project management.
• Serves as the back-up for the automated on-line clinical faculty absence/coverage system in the Brady Away calendar and QGenda.
• Serves as a department resource for non-routine information for individuals external to the department, answers questions and provides guidance.
• Obtains access authorizations for various space throughout the institution for faculty and staff as well as parking access at Johns Hopkins Hospital and Johns Hopkins Bayview Medical Center
• Updates staff database, group email lists, and sets up mailboxes for new staff.
• Maintains and updates department lists for current faculty, residents and fellows.
  

• Maintains and updates former residents/fellows address and email lists.
• Assist HR Generalist with the following,

                a. Working with staff to obtain general information about FML related issues and provide paperwork to staff member. Track and update FML determinations and changes.

                b. Processing payroll and personnel changes via ISRs in SAP

                c. Entering hours worked for casual and student employees.

                d. Tracking staff training requirements to ensure all staff are compliant with University requirements.

• Performs other duties as assigned by the department administrator and leadership.

Special Knowledge, Skills, & Abilities

• Excellent typing and accuracy skills, proficient with personal computers, demonstrated knowledge of Windows 7 and Microsoft Office. Proficient with Microsoft Word, Microsoft Excel, Outlook, and PowerPoint. Microsoft Access Knowledge helpful. Strong computer literacy skills and ability to learn new software.
• Excellent verbal and written communication skills.
• Knowledge of SAP helpful.
• Ability to manage multiple projects and competing priorities.
• Copier, printer scanner
• Word, excel, databases.
• Project management experience preferred.
• Ability to take initiative and exercise independent judgment to resolve administrative problems.
• Excellent organizational skills with attention to detail; strong interpersonal skills and ability to work as part of a team.
• Ability to work in a dynamic fast-paced environment and respond quickly to changing priorities.

• High School Diploma/GED required.
• Six years related experience.
• Additional education may substitute for required experience to the extent permitted by the JHU equivalency formula.

• Working knowledge of credentialing
• Bachelor's Degree
• Prior experience working in academia, residency and fellowship programs.

Classified Title: Sr. Credentialing Coordinator 
Job Posting Title (Working Title): Sr. Credentialing/Human Resources Coordinator   
Role/Level/Range: ACRP/03/MC  
Starting Salary Range: $47,500 - $83,300 Annually ($65,400 targeted; Commensurate with experience) 
Employee group: Full Time 
Schedule: Monday - Friday, 8:30 A.M - 5:00 P.M 
Exempt Status: Exempt 
Location: School of Medicine Campus 
Department name: SOM Uro General Admin and Financee  
Personnel area: School of Medicine