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Form of workFounded by the Sisters of Mercy, Mercy Hospitals have a history of caring for our community that goes back more than 100 years. We provide a broad range of medical and surgical services including minimally invasive and outpatient options. Our family of services includes the areas only inpatient oncology unit the Orthopedic Spine and Hand Center Family Birth Center the Lactation Support Center and retail store and many others. Mercy Hospital Downtown is a 194-bed facility located in downtown Bakersfield. Mercy Hospital Southwest is a 78-bed facility and the only hospital located in the rapidly growing area west of Highway 99. Mercy Hospital is a member of Dignity Health and is a trusted community partner serving residents of Bakersfield and Kern County with quality compassionate care since 1910. Learn more at https://www.dignityhealth.org/central-california/locations/mercy-bakersfield.#bakersfieldRN
Position Summary:
The Specialty Program Coordinator is responsible for the development coordination and maintenance of the care continuum for specialty patients. The Specialty Program Coordinator provides leadership for all aspects of the continuum of care beginning before surgery through 90 days post operatively. This includes: pre-admission testing peri-operative services inpatient unit and all other applicable entities within the applicable service line related to evidence-based practice. Assists in the planning development and implementation of program goals and operations. Coordinates and oversees the ongoing disease-specific certification process to continually improve care for the specialty patient population. Works collaboratively with physicians physician office staff care management home care programs and rehabilitation facility staff to promote a successful program and patient experience for specialty patients. Collaborates with multidisciplinary groups at the hospital to develop and provide patient education and coordinate care on an ongoing basis. Assists the patient and family in the smooth navigation of their needs throughout the care journey. Oversees the quality metrics for the program/s and works collaboratively with physician offices pre-operative testing and admission peri-operative and inpatient care areas to develop pathways/plans to address issues. Knowledgeable on specialty certification requirements and responsible for initial joint certification and ongoing re-certification.
Minimum Requirements:
- RN license in CA
- Bachelor’s Degree
- ONC -- within 1 year of hire
- Three (3) years Medical/Surgical or Peri- Operative experience.
- Two (2) years nursing management/leadership/education.
- Experience in physician relations and patient experience/satisfaction.
