Solution Analyst I

Working at Rogers Behavioral Health is so much more than a job; it's an opportunity to bring your talent, passion, and perspective to a mission-driven growing organization and connect people in crisis with the treatment they need.

Summary: The Solution Analyst I is responsible for maintaining Rogers EMR power chart and for assisting with help desk tickets. The Solution Analyst works collaboratively with IT and end users to drive positive end user experience, optimize application workflows and utilization, and contribute to organizational strategic goals. The Solution Analyst I will apply agile development approaches through team self-organization by participating in daily scrum meetings to facilitate the development of new technology optimizations and solutions. This position will also provide first-tier issue support for their solution area while continuously developing their domain knowledge in designing, implementing and maintaining solutions for their assigned application systems.

Required Experience:

• Bachelor's degree in related healthcare, computer information systems, health informatics, or related field discipline is required
• Master's degree preferred
• Electronic Medical Records(EMR) experience required
• Healthcare industry experience
• Minimum of 1-year experience with software project management and process improvement methodologies such as Lean or Agile preferred
• Minimum of 1-year experience working closely with physician-related solutions or healthcare management preferred
• Excellent customer service skills
• Strong interpersonal skills are needed

Location:

• Position is remote.
• The candidate must live in one the following states: WI, CA, GA, FL, MN, IL, CO, PA, TN, or WA

Benefits:

• Comprehensive benefits package (medical, dental, vision, etc.) for positions of 30 hours or more per week.
• Childcare reimbursement offered for positions of 20 hours or more per week.
• Success Share bonus based on company goals.
• 401k with matching contribution that is fully vested from day 1.
• Loan relief, tuition reimbursement and scholarship opportunities.

ABOUT ROGERS BEHAVIORAL HEALTH

Rogers Behavioral Health is a nationally recognized, not-for-profit provider of highly specialized psychiatric care. Rogers offers evidence-based treatment for children, teens, and adults with OCD and anxiety, addiction, depression and other mood disorders, eating disorders, trauma, and PTSD. Backed by more than a century of experience, Rogers is leading the way on measurement-based care and use of clinical outcomes. Rogers provides residential care and has three inpatient facilities located in southeastern Wisconsin. Rogers also offers outpatient services in a growing network of communities across the U.S.

The System also includes Rogers Behavioral Health Foundation, which supports patient care, programs, and research; and Rogers InHealth, an initiative that works to eliminate the stigma of mental health challenges. For more information, visit rogersbh.org.

EOE/MFDV

Equal Employment Opportunity and Affirmative Action - Rogers Behavioral Health (rogersbh.org)