Business Development Analyst - Business Solutions

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Milwaukee County offers a wide variety of interesting jobs for people who want to make a difference in our community. Milwaukee County provides a competitive benefit package and is an Equal Opportunity Employer. If disability related accommodations are needed, please contact 414-278-3936.
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Closing Date: 3/11/2024 or upon receipt of 50 application submissions
Business Development Analyst - Business Solutions
Information Management Services Department, Full-Time
Pay Range: $79,248.00 - $99,590.40
Job Summary - The IT Business Solutions team is seeking a highly curious and growth-oriented individual who is passionate about acting as a strategic partner and technical leader to IMSD clients. Understanding the strategic vision of IMSD, the County Executive, and their clients to ensure that business requests can be optimized. To effectively optimize a request a Business Analyst must understand exactly the problem the request is trying to solve, including timing, budget, and resource availability (i.e. Requirements gathering) and assess how the problem impacts the current process and adheres to their client's goals (i.e. Strategic vision assessment).
Job Responsibilities:

• Client Portfolio Management - Provide strategic consultancy by understanding the client's strategy and vision in conjunction with current business practices to develop potential projects that enhance their business. Facilitate project intake process by translating and documenting client business and functional requirements for review, approval, and execution.
• Continuous Improvement Facilitator - Understand the business process and technology footprint to be able to collaborate with clients and identify areas for enhancement using process improvement tools. These enhancements may vary in both complexity and timing (i.e. ad-hoc assessments or projects that require portfolio management processes). Assist in the development of request for proposals, vendor contracts, and is the point of contact with vendors that provide maintenance on key client applications.
• Execute Project Management - When assigned, adhere to the IMSD PMO standards, and manage key aspects of the project which include requirements, project scope, funding, timelines, resource constraints, and status updates. May manage consultants and consultant relationships during projects.
• Technology Issue Resolution Liaison - Act as a conduit between IMSD and IMSD clients to understand technology issues, including documenting the problem, solving problems, or escalating through IMSD help desk procedures
• Technology Purchase Liaison
• Other duties as assigned

Minimum Requirements:

• Current resident of the USA.
• Must be willing to relocate to WI within 6 months of employment.
• A valid driver's license at time of hire and maintained throughout employment.
• Associate's degree in Information Technology, Business, Process Enhancement, or a closely related field.
• At least three (3) years of experience in process analysis requirements gathering, lean principles and practices, and project management.
• Superior knowledge of all related computer and software applications, such as word processing and spreadsheets
• Basic knowledge in Visio, SharePoint, and Microsoft Teams

Preferred Previous Experience/Skills:

• Bachelor's degree in Information Technology, Business, Process Enhancement, or a closely related field preferred. (2 years of experience with Bachelor's Degree may be considered)
• Conducting functional testing of data products to ensure fulfillment of business requirements.
• Production support
• Working in an agile environment and understanding agile methods, including utilizing Jira

NOTE: This Original application is open to qualified residents of the United States. Appointee must establish Wisconsin State residency within six (6) months of starting date. Candidates need to submit a full account of their training and experience (i.e., by submitting an up-to-date resume or by fully completing the application) during the application process and may also be asked to take additional written or performance tests as part of the selection process.
APPLICANTS MUST POSSESS MINIMUM QUALIFICATIONS AT TIME OF FILING APPLICATION
Milwaukee County is committed to fostering an equitable working environment, free from discrimination and harassment, on the basis of any characteristic protected by law. We prohibit any form of discrimination, harassment based on race, color, religion, sex, gender, gender identity or expression, sexual orientation, pregnancy, pregnancy related condition, national origin, age, disability, FMLA status, sexual orientation, military status, marital status, or any other category or status that is now or in the future protected by federal, state, and local law. We maintain a drug-free workplace and perform pre-employment substance abuse testing, background checks and pre-employment physicals subject to job requirements. If special accommodations are needed, please contact 414-278-3936.
Other details

• Job Family 1 - Financial Administration/General Control
• Job Function 2 Professionals
• Pay Type Hourly

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