Servicing Specialist

Servicing Specialist – Elizabeth City, NC

AgCarolina Farm Credit has an open position for a Servicing Specialist. In this role, the Servicing Specialist will conduct internal loan closings, complete final loan verifications, set up and maintain both the digital and secured loan files, maintain internal controls, and perform loan accounting and servicing functions. The location for this position would be our Elizabeth City office. This role will report to the Branch Manager of our Elizabeth City location.

How you will impact AgCarolina Farm Credit:

• Accurately and efficiently assist with closings of all sized loans with moderate complexity while meeting work quantity expectations
• Timely and accurately keys payment and ledger entries, prepares deposits, transaction summaries and daily balancing
• Adheres to Association’s internal controls policy
• Ensures files are complete and scans loans per Association policy
• Shows initiative by proactively pulling loans from the queue
• Demonstrates mastery of Servicing Specialist duties and requires a low level of oversight
• Ensures all customers have a great customer experience
• Effectively communicate with customers and team members
• Demonstrates a commitment to learning and growing by proactively following development plan
• Maximizes quality business growth to meet Association’s profitability and other business plan objectives

What you need to succeed:

• Education and/or experience equivalent to Associate’s degree in business, legal, or accounting
• Strong interpersonal, customer service and problem solving skills
• Detail oriented and excellent communication (oral and written) skills
• Must be a quick learner, adaptable and highly organized
• Computer experience with intermediate skills in Microsoft Office and Outlook
• Work independently under general supervision

What we offer:

• Competitive pay, including eligibility for incentive pay
• Comprehensive benefits (medical, dental, life, LTD, and others)
• Company-matched 401(k) (100% match of the first 6% you defer)
• Commitment to training and professional development
• Meaningful work that allows one to make a difference in agricultural and rural communities.
• Opportunities for work-life balance
• A great work environment with colleagues who have a shared commitment to our core values

Interview Process:
Applications received within the first 2 weeks of posting date will receive priority consideration. The position will remain open, however, until the vacancy is filled.

AgCarolina is an equal opportunity employer. As such, we provide equal employment opportunities without regard to race, color, religion, sex, pregnancy, childbirth or related conditions, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information, or any other protected characteristic under applicable law. EEO/AA

Headquartered in Greenville, North Carolina, AgCarolina Farm Credit offers career opportunities throughout Eastern North Carolina. W e service the needs of part-time and full-time farmers, as well as the mortgage credit needs of rural homeowners. Federally chartered and a part of the national Farm Credit System, we are locally owned by our members. As we work together, we can help you achieve your goals and dreams, while strengthening our communities.

AgCarolina Farm Credit is the largest ag lending cooperative operating in North Carolina with a local presence throughout the territory. The Association has approximately $3.1 billion in gross loan volume, serving more than 6,000 members.

Our purpose at AgCarolina Farm Credit (ACA) is to serve the agricultural industry and our rural communities, yielding a more prosperous future for all. We are committed to providing constructive credit and financial services to grow the success of our members, one local relationship at a time.

We believe that an inclusive team of employees is the best way to serve our agricultural and agribusiness customers. Consistent with our core value of welcoming diversity, equity, and inclusion, we seek to involve all employees, our management team, and our board in fostering an environment that encourages and acknowledges the positive contributions individuals from all backgrounds can make in the success of our organization. By embracing and leveraging our unique strengths we establish ourselves as a positive corporate citizen and an employer of choice.

We are committed to attracting and developing an outstanding team of employees and supporting each one to achieve his or her full potential. Our success at AgCarolina GROWS by:

• G rowing our people and association
• R elationships built on respect, trust, and integrity
• O wning responsibility for our attitudes, actions, and job performance
• W elcoming diversity, equity, and inclusion
• S erving one another, members, and local communities