Service Writer

The Service Writer is responsible for timely and accurate parts and labor data entry into POR for retail and internal service orders. In addition, this position will also work in the yard as needed, loading, unloading, preparing equipment for the next rental, and conducting necessary repairs to equipment as needed.

A typical day may include the following:

• Creating and closing all internal work orders, including creating PO’s, ordering all parts needed and utilizing mechanics timecards to input data to work orders.
• Diagnose, repair & maintain equipment both diesel and gasoline engines.
• Research and obtain vendor resources for varied product lines.
• Assisting in the development and management of procedures and policies for ISO’s and parts inventory stocking guidelines.
• Administer manufacturer and internal warranty claims. Assign shop help on cleanup duties, parts chasing, and small repairs.
• Maintain database accuracy in terms of inventory and equipment service records.
• Maintaining the performance of the retail and service department budgets.
• Timely and accurate parts and labor data entry into POR for retail and internal service orders.

Top candidates will have:

• A strong willingness to participate in on-the-job learning.
• Excellent computer and writing skills using MS Office.
• Ability to communicate well with all levels of management.
• Ability to commit to a drug-free workplace.
• Mechanical experience.

Additional qualifications:

• Ability to adapt well to changing situations and remain calm under pressure.
• Forklift training
• Complete other duties as assigned.

Physical demands

• Ability to stand for extended periods of time and ability to perform tasks such as walking, bending, lifting, pushing, pulling, and reaching.
• Ability to occasionally lift and/or move up to 80 lbs per day.
• Specific vision abilities are required to include close vision, distance vision, depth perceptions and the ability to adjust focus.

** REIC and affiliates are drug-free companies and require all new-hires to submit and pass a pre-employment drug screening which includes testing for marijuana. All current employees are on a random drug testing schedule which includes testing for marijuana.

What we offer

We offer a competitive benefits package which includes medical, dental & vision, 401(k), paid time off, training and development, and career growth opportunities.

Who we are

Pro Rentals and Sales is an affiliate of REIC, a fast growing, elite equipment rental company specializing in general rental, earth moving and specialty equipment rentals. We currently have 30 locations in seven states and operate under several brand names including Midway Rental, Pro Rentals and Sales, Excavator Rental Services, Black Mountain Rental, and Aim High Equipment Rentals.

It is the policy of REIC to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law.

Job Type: Full-time

Pay: $20.00 - $23.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift
• Monday to Friday
• Weekends as needed

Application Question(s):

• REIC and all affiliates operate as drug-free environments, which includes marijuana. A pre-employment drug screening that tests for THC and other drugs is required of all newly hired employees. Are you willing and able to comply with this policy?

License/Certification:

• Driver's License (Preferred)

Work Location: In person