Service Writer

Job Summary:
McCauleys Truck Center is seeking a highly organized and customer-oriented Service Writer to join our team. As a Service Writer, you will be responsible for providing exceptional customer service, coordinating truck repairs and maintenance, and ensuring customer satisfaction.

Here is McCauleys we also are a top rated Penske truck rental agency this Service Writer position will include handling all Penske duties this will give you a break from being in an office all day!

If you have a passion for the Truck Repair industry and enjoy working in a fast-paced environment, we would love to hear from you.

Duties:
- Greet customers and assist them with their service needs
- Listen to customer concerns and accurately document vehicle issues
- Provide accurate estimates for repairs and maintenance services
- Schedule appointments and coordinate service timelines
- Communicate with technicians to ensure timely completion of repairs
- Keep customers informed about the status of their vehicles
- Process payments and handle billing inquiries
- Maintain organized records of customer interactions and service history

-Assist Penske customers with a smooth checkout process

-Clean and prep Penske trucks (interior,exterior)

-Fuel and park Penske Trucks in parking lot

*Penske is open for business on Saturday from 8am-12pm you will be required to work some Saturdays*

Qualifications:
- Previous experience in a dealership or automotive/truck service environment is preferred
- Knowledge of heavy truck repairs, oil changes, brake jobs, etc
- Strong customer service skills with the ability to effectively communicate with customers
- Excellent organizational skills and attention to detail
- Ability to multitask and prioritize tasks in a fast-paced environment
- Basic mechanical knowledge is required

Benefits:
- Competitive pay based on experience
- Opportunities for career advancement within the company
-paid time off

-benefit package coming soon

If you are passionate about providing exceptional customer service and have a strong knowledge of Heavy Truck services, we encourage you to apply for the position of Service Writer. Join our team and be part of an amazing family owned business who actually cares about their employees!

To apply, please submit your resume highlighting your relevant experience. Only qualified candidates will be contacted for an interview.```

Job Type: Full-time

Pay: $20.74 - $30.00 per hour

Expected hours: 40 – 44 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Day range:

• Monday to Friday
• Weekends as needed

Shift:

• 8 hour shift

Ability to Relocate:

• Bend, OR 97703: Relocate before starting work (Required)

Work Location: In person