Service Desk Analyst 1

Overview:

• All positions are located in Fresno/Clovis CA*

Opportunities for you!
Join a Forbes Top 10 CA Employer!
Tuition reimbursement, education programs, and scholarships
Vacation time starts building on Day 1, and builds with your seniority
403(b) retirement plan with up to 8% matching contributions
Commitment to diversity and inclusion is a cornerstone of our culture at Community. All are welcome as valued members of our community.
We know that our ability to provide the highest level of care begins with taking care of our incredible teams. Want to learn more? Click here.
Responsibilities:
As a Service Desk Analyst I, you will serve as a technical first point of contact for computer system-related questions or problems - accurately documenting customer requests and effectively utilizing all resources to identify, troubleshoot, and resolve issues.
Qualifications:
Education
High School Diploma, High School Equivalency (HSE) or Completion of a CHS Approved Individualized Education Plan (IEP) Certificate required
Experience
6 months telephone Help Desk experience or experience assisting customers in resolving computer problems required
Disclaimers:

• Pay ranges listed are an estimate and subject to change.
• If any bonuses are noted, they are only applicable to external hires meeting criteria.

Tuition reimbursement, Paid time off, 403(b)