Service Desk Analyst 1

At Community Health System, we know that our ability to provide the highest level of care begins with our incredible staff. From unique supplemental and base benefits, to well-being resources, we are here to support you in every stage of life, and your career!

Community Health System is the region’s largest healthcare provider and includes three divisions: Community Medical Centers hospitals, Community Care Health and Community Provider Network. These three pillars of healthcare – hospitals, health insurance and physicians – work best when they work together. 

Your Career at Community | Opportunity. Challenge. Growth.

As a Service Desk Analyst I, you will serve as a technical first point of contact for computer system-related questions or problems — accurately documenting customer requests and effectively utilizing all resources to identify, troubleshoot, and resolve issues.

Education

• High School Diploma, High School Equivalency (HSE) or Completion of a CHS Approved Individualized Education Plan (IEP) Certificate required

Experience

• 6 months telephone Help Desk experience or experience assisting customers in resolving computer problems required

• Pay ranges listed are an estimate and subject to change.
• If any bonuses are noted, they are only applicable to external hires meeting criteria.