Address
Form of work
SalaryProof of the Pudding is an award-winning catering company throughout the Southeast with a commitment to crafting creative culinary concepts. This standard was upheld through the expansion into Sports and Entertainment Hospitality Services by providing elevated concessions and premium offerings to collegiate stadiums, PGA golf tournaments, International Boat Shows, Professional Sports Teams, convention centers, tourism attractions, racetracks & more.
We are seeking a developed leader with strong experience in the business segments mentioned above. The Senior VP of Operations will play a critical role in the success of our business by ensuring operational excellence consistency across venues, expand current management development and enhancing current processes for finances, safety regulations, and compliance.
Primary Responsibilities including but not limited to the following:
- Function as the key point person for clients and partners, property leadership teams, General Managers, and other F&B personnel; support teams on all F&B related items including but not limited to budgets, financial performance, food safety, alcohol regulations, training, brand compliance, beverage compliance, menu compliance and adhering to Proof of the Pudding Standards
- Representing Proof of the Pudding and our business objectives at partner meetings, networking and building relationships with clients and vendors
- Continually monitor national and regional F&B trends to ensure food and beverage operations stay ahead of its primary competitors
- Work closely with properties that are not meeting financial targets to provide an analysis of the problem and determine a specific plan of action.
- Working with regional and Home Office leadership to drive innovation and best practices at the location
- Play an active role in the new business RFP process from and Operational Perspective
- Coaching the operations management team
- Overseeing and ensuring the highest standards of safety and sanitation in all activities across the location
- Completing team member performance reviews including career development planning and compensation reviews
- Responding to emails, phone calls and any associated administrative work corresponding with role responsibilities
- Reviewing and processing any expense reports submitted by direct reports in Concur
- Scheduling and frequenting meetings and visits to all venues, plus attending major events across all venues
Performs other related duties as needed.
Qualifications:
- 15+ years of experience in a multi-site food and beverage leadership role
- Experience in Sports & Entertainment Food Service Leadership is necessary
- Strong verbal and written communication skills
- Strong attention to detail, planning and organizational skills
- Excellent customer service and client relationship building skills
- Multi-site experience with proven skills identifying operational & financial opportunities while showing success with action plan results.
- Creative thinker while also having a strategic and analytical mindset.
- Ability to travel approximately 50% of the time
Specialized Qualifications:
- Proven experience building and maintaining positive relationships with clients
- Excellent listening and communication skills
- Proven time management and delegation abilities
- Servant leader mindset with the ability to jump in and help solve challenges
COMPANY CORE VALUE AND COMPETENCY REQUIREMENTS
- Business Acumen - Demonstrate comprehension of the job, including policies, practices, and relationships. Possess the expertise and skill levels required of the job and perform with quality.
- Dedication - Dependable, reliable and follows through on projects from inception to completion. Willing to put in as much time as necessary to complete tasks. Demonstrate a win-win attitude: “see it, own it, solve it.”
- Ethics and Integrity - Acts with integrity, honesty and knowledge that promote the company’s culture, values and beliefs while maintaining the highest standards of professional conduct.
- Safety & Security - Observe safety and security standards. Use equipment and materials properly. Comply with safety standards and personal protective equipment requirements. Report potential unsafe conditions or practices to appropriate person immediately. Promote restaurant safety, cleanliness and security compliance at all times.
- Teamwork - Cooperate and be willing to work as a team player to achieve goals and tasks accurately, efficiently and timely.
- Communication - Communicate clearly and effectively with mutual respect, understanding and trust to fellow associates, managers, supervisors and guests. Listen carefully to opinions and views of others; state understanding of what has been heard.
- Initiative - Contribute new ideas and suggestions to enhance productivity and efficiency. Be proactive in troubleshooting problems or issues and take action to mitigate potential problems.
- Adaptability & Planning - Possess the ability to learn new tasks and adjusts well to new situations. Perform well under tight time schedules and pressures to change direction quickly.
- Service Orientation - Demonstrates a sense of urgency. Is welcoming, friendly and smiles when visible to guests.
Work Environment
This role consists of in-office work and traveling throughout various venues often via walking, vehicle, golf cart, or similar. Office work consists of long periods of sitting at a desk, interdepartmental meetings, screen and phone usage, and communicating orally and through writing often. This position can work indoors, outdoors, and in temporary structured tents/buildings. This position will work & be headquartered at the Atlanta Corporate Office.
Physical Demands:
- Prolonged periods of sitting at a desk and working on a computer.
- Prolonged periods of standing, moving throughout the venue, bending, lifting, and reaching as needed.
- Ability to perform physical tasks; such as but not limited to, lifting approx. 30 lbs.
Position Salary & Benefits:
- The starting salary range for this position is $120,000-$150,000/year with opportunity for a percentage yearly bonus.
- Proof is pleased to provide all full-time eligible employees with Basic Life and AD&D as well as long term disability at no cost to employees
- Full-time eligible employees may choose to enroll in optional benefits, including Medical, Dental, Vision, and Voluntary Life and AD&D, Short Term Disability, Voluntary Accident, Voluntary Critical Illness, and Voluntary Hospitality Indemnity
Proof of the Pudding and its affiliates are an Equal Opportunity Employer committed to inclusion and employing a diverse workforce. All applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, disability, or other legally protected characteristics.
