Address
Form of workSalary : $34,236.80 - $49,836.80 Annually
Location : Webster City - 50595 - Hamilton County, IA
Job Type: Full-time
Job Number: 24-02152
Agency: 402 Health & Human Services - Community Services Area
Division: DHS - Northern Service Area
Opening Date: 12/29/2023
Closing Date: 1/8/2024 11:59 PM Central
LinkedIn Tag: #LI-POST
Point of Contact: ecasell@dhs.state.ia.us
Job Description
The Iowa Department of Public Health (IDPH) and Department of Human Services (DHS) merged on July 1, 2022, to form one agency - the Iowa Department of Health and Human Services (HHS).
HHS, Community Access Division, is seeking a Secretary 1 to provide a variety of secretarial duties of a quasi-administrative nature to conduct specialized technical and clerical processes in the Hamilton County office. This is a full-time opportunity, Monday - Friday with work hours being from 8:00 AM- 4:30 PM.
New hires will start at the base salary of $16.46 hourly, $1316.80 biweekly, $34,236.80 annually.
Core Essential Functions
• General Support
o Answer general questions and route calls coming in on multiple phone lines in a timely, professional, and courteous manner.
o Provide reception coverage, respond to questions, route customers in a professional and courteous manner. This may include coverage in other county offices.
o Type and process letters and other documents, copy, scan, collate, upload, and distribute documents for workers.
o Process incoming and outgoing mail, documents, and emails. Processing includes scanning, indexing, uploading both paper and electronic mail.
o Perform back-up responsibilities for all clerical staff or as assigned.
o Attend staff meetings, training sessions and core courses.
o Review manual and other sources of communication to keep current on policy and procedure.
o Other duties as assigned.
• Administrative
o Coordinate office operations in conjunction with direct supervisor and other management.
o File administrative materials, correspondence and reports include Local Administrative Expenses (LAE).
o Order and maintain supply and forms inventory, complete and process invoices to ensure timely payment of expenses.
o Monitor the budget monthly to ensure adherence to line item and overall monetary parameters.
o Work with supervisor to determine operational needs in imaging/scan center, business office and support staff.
This position requires a high level of initiative, effort, and commitment toward completing assignments efficiently with the ability to:
• Interact with employees and customers in a manner that is consistent with quality customer service delivery.
• Comprehend and adhere to confidentiality and security provisions.
• Prioritize tasks and time to meet established performance goals and critical deadlines.
• Work productively in a team environment.
• Navigate efficiently in a Windows environment and utilize Word, Excel and Outlook and other personal computer programs as necessary.
• Maintain high attendance and report to work on time.
• Use critical thinking skills, prioritize work, and work under pressure.
• Use independent judgement to make sound decisions, demonstrate integrity and confidentiality and a strong work ethic.
• Travel occasionally when it is necessary to cover absences/vacancies in other DMSA offices.
How to Apply
For help creating a profile or entering your information, please go to the online Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Please list any additional languages you speak in your application.
We have a great total compensation package for all our full-time employees, including:
• Iowa Public Employees' Retirement System (IPERS) (Employee contributes 6.29%/State of Iowa contributes 9.44%)
• Retirement Investors Club (RIC) (Employer Sponsored Retirement Plan) (State of Iowa matches up to $75/month)
• Health, Dental and Vision Insurance (See below for more details
• Vacation Leave (96 hours/year)
• Sick Leave (144 hours/year)
• Paid Holidays (9 days/year)
• Flexible Spending Accounts
• Life Insurance ($20,000 paid for by the State of Iowa)
• Long-Term Disability Insurance
For additional information on benefits Our outlines the great benefits for this position.
The State of Iowa is an EEO/AA Employer
HHS values those with "lived experience" and encourages foster youth, foster parents, and/or parents who were in the DHS (HHS) system to apply. Minorities, women, veterans, and persons with disabilities are also encouraged to apply (Hearing and Speech Impaired - Relay Iowa 1-800-735-2942 TDD).
Our agency uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit
Minimum Qualification Requirements
Experience equal to one year of full-time clerical or closely related work;
OR
post high school course work in an accredited secretarial, business, or closely related curriculum may be substituted for the required experience on a month-for-month basis;
OR
completion of thirty (30) semester (or equivalent) hours of undergraduate college level course work may be substituted for the one year of required experience;
OR
certification from the State of Iowa Administrative Assistant Certificate Program will substitute for six months of the required experience;
OR
employees with current continuous experience in the state executive branch that includes permanent status as a Typist-Advanced.
For additional information, please click on this
Additional Qualification Requirements
Typing Requirement: Applicants may be required to have the ability to type 40 wpm net. If included in the Minimum Requirements of this job vacancy, you must provide verification of your typing score prior to the closing date of this vacancy.
Why Choose the State of Iowa?
At the heart of our commitment to excellence is a dedication to our most valuable asset - our employees. Discover the outstanding benefits that set us apart as an employer of choice.
Our Robust Benefits Package Includes:
Competitive Compensation:
Enjoy a competitive salary that reflects directly on your skills and expertise.
Keep in mind, your wage is just one part of your total compensation. Unlock the complete value of your employment with the State of Iowa by using our user-friendlyGain insights into your comprehensive annual compensation, including salary and State-provided benefits.
Health and Wellness:
Prioritize your well-being with our comprehensive health plans, including medical, dental, and vision coverage. Enjoy the peace of mind knowing that the State of Iowa covers 90% of the premiums, providing you and your loved ones with excellent coverage at a remarkably low cost.
Retirement Planning:
We are proud to offer the Iowa Public Employees Retirement System (IPERS). A defined benefit plan, IPERS benefits are guaranteed for life, meaning once you retire, you will receive the same monthly benefit for the remainder of your life (once vested). We invest in your long-term financial well-being, so you can retire with peace of mind.
Paid Time Off:
Life is unpredictable, and at the State of Iowa, we understand the importance of work-life balance. Our leave policies, including paid holidays, vacation, and sick leave with unlimited accrual, ensure you have the flexibility you need for personal and family matters.
Professional Development:
Elevate your career with continuous learning opportunities. We support your growth through training programs, workshops, and tuition reimbursement.
Employee Assistance Program (EAP):
We care about your well-being beyond the workplace. Access confidential counseling, resources, and support through our Employee Assistance Program.
Diversity and Inclusion:
Be part of a diverse and inclusive workplace that embraces all backgrounds and perspectives. We believe diversity is a strength that drives innovation.
Join Us - Elevate Your Career:
Ready to elevate your career with the State of Iowa?to explore more about our unparalleled benefits and discover what makes us unique. Your success is our priority!
01
Do you understand that the answers to all of the following questions must be truthful, honest, and accurate to the best of your ability? Please read all questions and answers thoroughly and make sure you understand them completely. Ensure the answers to your questions match the information filled out on your application and the attachments you have uploaded. If the answers to your questions are inconsistent with your application information or uploaded attachments, you will be given zero points for the question. Knowingly misrepresenting the facts when submitting any information related to an application, examination, certification, appeal, or any other facet of the selection process will result in your disqualification from this application and future employment with the state of Iowa.
02
PLEASE READ CAREFULLY
Have you filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq?
03
How many months of COMBINED post high school course work in an accredited secretarial, business, or closely related curriculum AND full-time clerical work experience do you have?
04
How many months of full-time clerical work experience AND undergraduate course work do you have? 30 semester hours would equal 12 months' experience, 15 semester hours would equal 6 months' experience.
05
Do you have a combination of one year of post high school education or full-time work clerical or closely related experience? 30 semester hours equals one year of experience.
06
Do you have one year of full-time work experience in clerical or a closely related work area?
07
Are you a current permanent State of Iowa employee (Executive Branch) with current continuous experience in the state executive branch that includes experience equal to eighteen months of work as Clerk, Clerk Advanced, Clerk Specialist, Accounting Clerk 1, 2 and 3, or Storekeeper 1, 2 and 3?
Required Question
Location : Webster City - 50595 - Hamilton County, IA
Job Type: Full-time
Job Number: 24-02152
Agency: 402 Health & Human Services - Community Services Area
Division: DHS - Northern Service Area
Opening Date: 12/29/2023
Closing Date: 1/8/2024 11:59 PM Central
LinkedIn Tag: #LI-POST
Point of Contact: ecasell@dhs.state.ia.us
Job Description
The Iowa Department of Public Health (IDPH) and Department of Human Services (DHS) merged on July 1, 2022, to form one agency - the Iowa Department of Health and Human Services (HHS).
HHS, Community Access Division, is seeking a Secretary 1 to provide a variety of secretarial duties of a quasi-administrative nature to conduct specialized technical and clerical processes in the Hamilton County office. This is a full-time opportunity, Monday - Friday with work hours being from 8:00 AM- 4:30 PM.
New hires will start at the base salary of $16.46 hourly, $1316.80 biweekly, $34,236.80 annually.
Core Essential Functions
• General Support
o Answer general questions and route calls coming in on multiple phone lines in a timely, professional, and courteous manner.
o Provide reception coverage, respond to questions, route customers in a professional and courteous manner. This may include coverage in other county offices.
o Type and process letters and other documents, copy, scan, collate, upload, and distribute documents for workers.
o Process incoming and outgoing mail, documents, and emails. Processing includes scanning, indexing, uploading both paper and electronic mail.
o Perform back-up responsibilities for all clerical staff or as assigned.
o Attend staff meetings, training sessions and core courses.
o Review manual and other sources of communication to keep current on policy and procedure.
o Other duties as assigned.
• Administrative
o Coordinate office operations in conjunction with direct supervisor and other management.
o File administrative materials, correspondence and reports include Local Administrative Expenses (LAE).
o Order and maintain supply and forms inventory, complete and process invoices to ensure timely payment of expenses.
o Monitor the budget monthly to ensure adherence to line item and overall monetary parameters.
o Work with supervisor to determine operational needs in imaging/scan center, business office and support staff.
This position requires a high level of initiative, effort, and commitment toward completing assignments efficiently with the ability to:
• Interact with employees and customers in a manner that is consistent with quality customer service delivery.
• Comprehend and adhere to confidentiality and security provisions.
• Prioritize tasks and time to meet established performance goals and critical deadlines.
• Work productively in a team environment.
• Navigate efficiently in a Windows environment and utilize Word, Excel and Outlook and other personal computer programs as necessary.
• Maintain high attendance and report to work on time.
• Use critical thinking skills, prioritize work, and work under pressure.
• Use independent judgement to make sound decisions, demonstrate integrity and confidentiality and a strong work ethic.
• Travel occasionally when it is necessary to cover absences/vacancies in other DMSA offices.
How to Apply
For help creating a profile or entering your information, please go to the online Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Please list any additional languages you speak in your application.
We have a great total compensation package for all our full-time employees, including:
• Iowa Public Employees' Retirement System (IPERS) (Employee contributes 6.29%/State of Iowa contributes 9.44%)
• Retirement Investors Club (RIC) (Employer Sponsored Retirement Plan) (State of Iowa matches up to $75/month)
• Health, Dental and Vision Insurance (See below for more details
• Vacation Leave (96 hours/year)
• Sick Leave (144 hours/year)
• Paid Holidays (9 days/year)
• Flexible Spending Accounts
• Life Insurance ($20,000 paid for by the State of Iowa)
• Long-Term Disability Insurance
For additional information on benefits Our outlines the great benefits for this position.
The State of Iowa is an EEO/AA Employer
HHS values those with "lived experience" and encourages foster youth, foster parents, and/or parents who were in the DHS (HHS) system to apply. Minorities, women, veterans, and persons with disabilities are also encouraged to apply (Hearing and Speech Impaired - Relay Iowa 1-800-735-2942 TDD).
Our agency uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit
Minimum Qualification Requirements
Experience equal to one year of full-time clerical or closely related work;
OR
post high school course work in an accredited secretarial, business, or closely related curriculum may be substituted for the required experience on a month-for-month basis;
OR
completion of thirty (30) semester (or equivalent) hours of undergraduate college level course work may be substituted for the one year of required experience;
OR
certification from the State of Iowa Administrative Assistant Certificate Program will substitute for six months of the required experience;
OR
employees with current continuous experience in the state executive branch that includes permanent status as a Typist-Advanced.
For additional information, please click on this
Additional Qualification Requirements
Typing Requirement: Applicants may be required to have the ability to type 40 wpm net. If included in the Minimum Requirements of this job vacancy, you must provide verification of your typing score prior to the closing date of this vacancy.
Why Choose the State of Iowa?
At the heart of our commitment to excellence is a dedication to our most valuable asset - our employees. Discover the outstanding benefits that set us apart as an employer of choice.
Our Robust Benefits Package Includes:
Competitive Compensation:
Enjoy a competitive salary that reflects directly on your skills and expertise.
Keep in mind, your wage is just one part of your total compensation. Unlock the complete value of your employment with the State of Iowa by using our user-friendlyGain insights into your comprehensive annual compensation, including salary and State-provided benefits.
Health and Wellness:
Prioritize your well-being with our comprehensive health plans, including medical, dental, and vision coverage. Enjoy the peace of mind knowing that the State of Iowa covers 90% of the premiums, providing you and your loved ones with excellent coverage at a remarkably low cost.
Retirement Planning:
We are proud to offer the Iowa Public Employees Retirement System (IPERS). A defined benefit plan, IPERS benefits are guaranteed for life, meaning once you retire, you will receive the same monthly benefit for the remainder of your life (once vested). We invest in your long-term financial well-being, so you can retire with peace of mind.
Paid Time Off:
Life is unpredictable, and at the State of Iowa, we understand the importance of work-life balance. Our leave policies, including paid holidays, vacation, and sick leave with unlimited accrual, ensure you have the flexibility you need for personal and family matters.
Professional Development:
Elevate your career with continuous learning opportunities. We support your growth through training programs, workshops, and tuition reimbursement.
Employee Assistance Program (EAP):
We care about your well-being beyond the workplace. Access confidential counseling, resources, and support through our Employee Assistance Program.
Diversity and Inclusion:
Be part of a diverse and inclusive workplace that embraces all backgrounds and perspectives. We believe diversity is a strength that drives innovation.
Join Us - Elevate Your Career:
Ready to elevate your career with the State of Iowa?to explore more about our unparalleled benefits and discover what makes us unique. Your success is our priority!
01
Do you understand that the answers to all of the following questions must be truthful, honest, and accurate to the best of your ability? Please read all questions and answers thoroughly and make sure you understand them completely. Ensure the answers to your questions match the information filled out on your application and the attachments you have uploaded. If the answers to your questions are inconsistent with your application information or uploaded attachments, you will be given zero points for the question. Knowingly misrepresenting the facts when submitting any information related to an application, examination, certification, appeal, or any other facet of the selection process will result in your disqualification from this application and future employment with the state of Iowa.
- Yes - I understand and agree.
- No
02
PLEASE READ CAREFULLY
Have you filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq?
- No - I have NOT filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq
- Yes - I HAVE filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq
03
How many months of COMBINED post high school course work in an accredited secretarial, business, or closely related curriculum AND full-time clerical work experience do you have?
- No full-time clerical work experience and specified education to a combined total of less than six months
- Six months to less than one year of the combined clerical work experience AND specified education
- One year or more of the combined full-time clerical work experience and specified education
04
How many months of full-time clerical work experience AND undergraduate course work do you have? 30 semester hours would equal 12 months' experience, 15 semester hours would equal 6 months' experience.
- No undergraduate course work/full-time clerical work experience to less than six months of the specified education and work experience
- Six months to less than one year of the combined specified education and full-time work experience
- One year or more of the required education and full time work experience
05
Do you have a combination of one year of post high school education or full-time work clerical or closely related experience? 30 semester hours equals one year of experience.
- Yes - I have the one year of post high school education and/or work experience
- No - I do not have the one year of post high school education and/or work experience
06
Do you have one year of full-time work experience in clerical or a closely related work area?
- Yes
- No
07
Are you a current permanent State of Iowa employee (Executive Branch) with current continuous experience in the state executive branch that includes experience equal to eighteen months of work as Clerk, Clerk Advanced, Clerk Specialist, Accounting Clerk 1, 2 and 3, or Storekeeper 1, 2 and 3?
- Yes - I am a current State of Iowa employee and have experience of eighteen months in one of the classifications listed
- Not applicable - I am not a current State of Iowa employee
- I am a current State of Iowa employee but do not have the required time in the classifications identified
Required Question
